Program Assistant (Hourly)

PURPOSE:The Jewish Boards Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as a non-judgmental harm-reduction approach staff model and guide residents to create and meet personalized recovery goals develop independent living skills and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing use a culturally competent and anti-racist lens and respect the dignity and legitimacy of each individuals OVERVIEW:The Jewish Board is the largest human services agency in New York City serving more than 43000 clients each year. We are widely recognized as a best-in-class provider of human services delivering innovative cutting-edge and evidence-based mental health and behavioral health programs. The Program Assistant will provide programs with accomplishing various support service ESSENTIAL FUNCTIONS:Offer program and administrative support to all programs in the Adult Residential Services areaWork closely with senior staff to assist in the creation and maintenance of proposal materials and generate and manage protected health information as well as other confidential materialsAs needed fulfill general clerical duties such as registering clients and greeting walk-in visitors answering phones responding to inquiries about Adult Residential programs photocopying faxing and mailing of sensitive materialManual labor is essential in completing this position required tasksCORE COMPETENCIES for the position include:Compassion and respect for vulnerable individualsPatience and understanding for the sometimes slow process of stabilization and recoveryExcellent client engagement skillsStrong verbal and written communication skillsAttentiveness to clients and colleaguesAdaptability to address situationsBuilding and Maintaining Positive RelationshipsDemonstrating ProfessionalismSupporting Good HealthSupporting Safety EDUCATIONAL/TRAINING REQUIRED:High School Diploma or GED Equivalent organizational and project management skillsExcellent oral and written communication skillsAbility to multi-task problem solve work creatively and independently as well as function in a team environmentEXPERIENCE REQUIRED/LANGUAGE PREFERENCE:Bilingual Spanish-English preferredCOMPUTER SKILLS REQUIRED:Familiarity with Microsoft Office suite of products (Excel Word PowerPoint etc.).Ability and willingness to learn new systems and application AND MANUAL DEXIERITY:Engage in physical activities with the residenceAbility to read paper and electronic documentsAbility to perform data entry into various computer programs as neededWORK ENVIRONMENT/PHYSICAL EFFORT:Ability to lift 25 pounds to assist residents and to manage stairs in walk-up buildings as perform the essential functions of this job the candidate is routinely required to sit (25% of the time) and stand (75% of the time)