Program Assistant, Franklin Academic Alliance

Program Assistant Franklin Academic Alliance

Department: Frances M. Franklin Acad. Alliance

Location: Metropolitan Campus

Reports To:Prog Mgr Franklin Acad Alliance

Recruitment Type: External/Internal

Requisition ID:req6812

Employment Type: Part-Time Support Staff

Union Position: Non-Union

Work Schedule: M-F 9:00am-1:00pm

Number of Openings: 1

Job Description:

SUMMARY

Responsible for supporting the Colleges Frances M. Franklin Academic Alliance with wrap-around support services and resources for students from low to moderate income backgrounds. Provides materials and organizes student workshops plans meetings and develops communications with students faculty and staff. Encourages motivates and supports students and assists with family emergencies that are barriers to educational access work-based learning and student success.

ESSENTIAL FUNCTIONS

• Provides support to the Academic Alliance program activity and community engagement programs monitors goals and status of participating students and monitors implementation of community development activities/resources.
  
• Serves as a liaison between the College and external partners to administer programs and services.
  
• Serves as a liaison between the College and external partners to meet common objectives to support student success.
  
• Provides additional support to current and perspective Academic Alliance students to connect them to College resources and programs.
  
• Supports and updates team members in the research and development of strategic initiatives related to access community outreach and student retention support programs.
  
• Facilitates effective communication and collaboration within the College amongst faculty staff administration and students.
  
• Maintains and coordinates an effective and efficient data management process that guides strategic direction decision-making and resource development for the division and its programs.
  
• Works collaboratively with department to identify resources for program development delivery and sustainability.
  
• Performs other duties as assigned.
  
  

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Bachelors Degree in Higher Education Administration Public Administration or related field.
  
  • Significant related experience may substitute for education.
    
• Minimum of two years of demonstrated office or program support experience.
  
• Demonstrated effectiveness in a role requiring dynamic and abstract problem-solving methods in adaptive situations.
  

KNOWLEDGE SKILLS and ABILITIES

• Possess comprehensive knowledge of administrative support concepts practices and procedures and ability to use in varied situations.
  
• Possess excellent organizational and project management skills.
  
• Demonstrated intermediate Banner System skills (or equivalent program).
  
• Intermediate-level proficiency with Microsoft Outlook Word Excel and PowerPoint.
  
• Ability to effectively complete work assignments independently.
  
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity.
  
• Ability to work accurately with great attention to detail.
  
• Possess excellent written verbal and interpersonal communication skills.
  
• Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment with limited supervision.
  
• Ability to work a flexible schedule to accommodate departmental needs as directed.
  
• Possess sensitivity to respond appropriately to the needs of students and the community.
  

COMPETENCIES

CRITICAL COMPETENCIES

• Service Focus
  
• Communication
  
• Quality of Work
  

VERY IMPORTANT COMPETENCIES

• Time Utilization
  
• Collaboration
  

IMPORTANT COMPETENCIES

• Adaptability
  
• Continuous Improvement
  

PREFERRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Masters Degree in Higher Education Public Administration or a related field.
  
• Three years of relevant work experience and demonstrated success in community relations and project management.
  

PHYSICAL DEMANDS/WORKING CONDITIONS

(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)

• The work is partially performed in a normal professional office environment.
  
• The work area is adequately lit heated and ventilated.
• Typically the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However there may be some walking; standing; bending; carrying light items such as papers files pamphlets books etc.
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.
  
  

This is a Part-Time Non-Bargaining Unit Position Grade 7 with a Minimum Hiring Rate of: $19.00/ hour

Special Note:If hired you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.

Special Instructions to Applicants: During the application process you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Required Experience:

Junior IC