Professional Services Engineer, Claris

Join Claris an Apple company as a Professional Services Engineer. Claris empowers people and organizations to solve complex business problems through powerful flexible are seeking an experienced FileMaker developer who is equally comfortable building solutions advising customers collaborating with technical teams and supporting the broader Claris developer this role you will work across customer engagements internal development initiatives product evaluations and ecosystem programs to help organizations get the most from the Claris will support the Head of Professional Services and operate across a fluid portfolio of projects teams and stakeholders. The ideal candidate combines deep FileMaker expertise strong customer instincts sound technical judgment and the flexibility to contribute wherever the business needs them most.

The Claris Professional Services team works directly with customers partners developers Product and Engineering to design build modernize and support business-critical a Professional Services Engineer you will consult on customer engagements ranging from focused discovery projects to complex multi-month implementations. You will also lead the development of internal FileMaker solutions support companies evaluating new Claris products and help strengthen the developer ecosystem around the Claris is a highly collaborative and customer-facing role requiring the ability to move between hands-on development technical consultation community engagement and cross-functional partnership. You will bring customer and developer insights back into Claris helping improve our services and potentially influence the future direction of the platform.n

Support the Head of Professional Services as a flexible technical resource across projects teams customers and as a primary point of contact for companies testing or evaluating new Claris and FileMaker technical questions resolve issues and build trusted relationships with external developers and directly with customers across engagements ranging from short discovery phases to large multi-month solution with Claris partners customers and Engineering teams to design and deliver tailored FileMaker the full development lifecycle for internal FileMaker solutions including requirements gathering solution architecture development testing deployment documentation and ongoing the migration and modernization of legacy systems by standardizing workflows improving reliability and applying current platform robust testing practices and maintain clear accurate documentation across solutions and community and developer activity identify recurring issues and share actionable insights with Professional Services Product and grow and maintain a healthy knowledgeable and engaged developer ecosystem around Claris products and current with the latest Claris platform capabilities including AI integrations and recent FileMaker customer developer and technical feedback that may help inform the future direction of the FileMaker in daily standups and help establish clear development practices and standards across a dynamic project-based team.

7 years of demonstrated experience designing developing deploying and maintaining solutions using the Claris FileMaker knowledge of FileMaker solution architecture data modeling scripting layouts integrations security testing and gathering business requirements and translating them into reliable technical working directly with customers partners developers or other external technical to lead projects through the complete software development written and verbal communication skills including the ability to explain technical concepts to both technical and nontechnical commitment to solution quality testing documentation and long-term maintainability.n

Ability to manage multiple projects priorities and stakeholders in a fast-moving to work independently while collaborating effectively across distributed and cross-functional in professional services technical consulting solution architecture or customer-facing knowledge of the FileMaker platform and its broader developer modernizing legacy FileMaker solutions or migrating complex business designing and delivering large-scale or business-critical FileMaker with APIs web services cloud platforms authentication technologies and third-party incorporating AI services or AI-enabled workflows into business engaging with developer communities beta programs technical enablement initiatives or product feedback defining development testing documentation and release-management problem-solving skills and the ability to operate effectively when requirements priorities or project needs degree in Computer Science Engineering Information Systems or a related field or equivalent practical experience.