Professional, Client Success (Sales Partner)

As a Professional Client Success you will act as a key contributor supporting client & agency relationships and driving the strategic adoption of Epsilons person-first digital media solutions. You will collaborate closely with Epsilon Sales Publicis agency partners and internal cross-functional teams to help transform client business objectives into high-performing media realities.

This is an ideal role for a media professional who wants to be at the center of the actionbridging the gap between defined strategy pitching new ideas that meet client objectives as well as hands-on execution. Youll have the opportunity to:

• Partner with Client Leadership/Sales Team to support optimization upsell and digital media growth initiatives.
• Synthesize performance insights and assist in the preparation of QBRs and strategic readouts.
• Connect campaign results to broader business goals and future investment planning.
• Support the development of data-driven media proposals and campaigns that leverage Epsilons industry-leading identity products.
• Contribute to Epsilons growth by ensuring consistent delivery excellence and operational health.

Due to the client-facing nature of this position regular in-person interaction with clients agency partners and internal stakeholders is an essential requirement of the role. Business needs may require travel to support client meetings agency engagements strategic planning sessions team collaboration and industry events. The successful candidate must be able and willing to travel as needed to fulfill these responsibilities.

You are a client-focused professional with a passion for marketing client success and digital media. You excel at getting things done staying organized and building strong working client and internal relationships. You are comfortable working with data to monitor performance and communicate insights and you have a strong attention to detail that helps ensure high-quality execution.

You have a proven ability to translate strategy into execution to drive results. Youre proactive about identifying issues early escalating appropriately and partnering across teams to support client outcomes and continuous improvement.

What Youll Bring With You

• Bachelors Degree from a four-year college or university.
• 4 to 5 years of experience in digital marketing media analytics or client success.
• Experience in developing nurturing and managing client relationships.
• Proven track record of driving and maintaining revenue growth with clients
• Exceptional organizational skills with the ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Comfort working with performance data to monitor campaign health and identify trends.
• Ability to build strong relationships with internal and external stakeholders
• Excellent communication and interpersonal skills.
• Highly organized with a strong attention to detail.

Why You Might Stand Out From Other Talent:

• Direct experience within the digital media landscape specifically with platform-based execution.
• A self-starter who recognizes potential challenges early and approaches them with a proactive outlook.
• A history of building strong client and internal partnerships to drive collective delivery excellence.

Click here to view how Epsilon transforms marketing with 1 View 1 Vision 1 Voice.

When You Join Us Well Create Something EPIC Together
Epsilon is a global data technology and services company that powers the marketing and advertising ecosystem. For decades weve provided marketers from the worlds leading brands the data technology and services they need to engage consumers with 1 View 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid owned and earned channels.

Epsilons comprehensive portfolio of capabilities across our suite of digital media messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400 billion consumer actions each day using advanced AI and hold many patents of proprietary technology including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee Epsilon has been consistently recognized as industry-leading by Forrester Adweek and the MRC. Epsilon is a global company with more than 9000 employees around the world.

Our pillars arent just words. Theyre how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together support one another and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: Weve created a balance between work and personal life and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundationshaping our culture guiding our decisions and uniting us in common purpose.

Because You Matter

As an Epsilon employee you deserve perks and benefits that put you your family and your finances first. Our benefits encompass a wide range of offerings including but not limited to the following:

• Time to Recharge: Flexible time off (FTO) 15 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave childcare & elder care assistance adoption assistance
• Extra Perks: Comprehensive health coverage 401(k) tuition assistance commuter benefits professional development employee recognition charitable donation matching health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer.Epsilons policy is not to discriminate against any applicant or employee based on actual or perceived race age sex or gender (including pregnancy) marital status national origin ancestry citizenship status mental or physical disability religion creed color sexual orientation gender identity or expression (including transgender status) veteran status genetic information or any other characteristic protected by applicable federal state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919 commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.