Production Coordinator

Pay scale information is not necessarily reflective of actual compensation that may be earned nor a promise of any specific pay for any selected candidate or employee which is always dependent on actual experience education qualifications and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.

This position is not eligible for Sponsorship.

MedImpact Healthcare Systems Inc. is looking for extraordinary people to join our team!

Why join MedImpact Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity high performance and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products systems and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction service cost and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Individual Contributor III SG&A

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Participates as a team member on the Production & Distribution team to provide internal/external customer service including; completing daily assigned tasks providing process improvement feedback managing workload supporting co-workers as needed.

• Prints and distributes client communications including but not limited to information kits envelopes mail service order forms EOBs Medicare Part D communications in accordance with the clients specific plan design and NCPDP postal and CMS regulations.

• Follows through on pending internal/external requests to ensure they are completed in a timely manner and in adherence to established timelines.

• Provides internal support for ad-hoc requests including mail merge letter projects check printing and mailing mailing salesforce case requests verifying accuracy while reducing error rate.

• Alerts management to outages priority issues reoccurring problems and patterns with internal/external requests.

• Ability to complete assigned cases from leadership in a timely manner. Prioritizes requests to make sure timelines are met.

• Creates and/or revises existing process documentation and procedures as required.

• Adheres to standard operating procedures and workflow process which include internal forms / documentation systems processes and metrics.

• Supports internal departments implementation process including; salesforce case completion member letters all forms of checks quality assurance Inserts and documents.

• Maintains awareness of prefunded postage account balances credits and debits. Initiates postage requests as needed.

• Maintains tracking of materials used daily such as envelopes paper stock preprinted stock and formularies. Initiates reorders as needed.

• Responsible for reviewing and adhering to departments standard processes for escalation and notification procedures.

• Assist with other departmental projects as requested.
  

• Medical / Dental / Vision / Wellness Programs

• Paid Time Off / Company Paid Holidays

• Incentive Compensation

• 401K with Company match

• Life and Disability Insurance

• Tuition Reimbursement

• Employee Referral Bonus

To explore all that MedImpact has to offer and the greatness you can bring to our teams please submit your resume to is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego California. Our solutions and services positively influence healthcare outcomes and expenditures improving the position of our clients in the market. MedImpact offers high-value solutions to payers providers and consumers of healthcare in the U.S. and foreign markets.

To perform this job successfully the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.