Production Coordinator

Provides assistance with set-up installation and operation of basic and routine audio-visual (AV) hardware software and associated systems. Prepares rooms venues and events with proper AV equipment to ensure functionality and security according to client requests and business needs. Supports the setup and execution of conferences meetings and special events by preparing event spaces greeting and assisting clients and guests and providing exceptional customer service throughout the event lifecycle.

• Sets up installs adjusts and connects audio visual and computer equipment in various environments for events academic instruction or meetings according to established requirements and requests.

• Answers questions and provides information regarding event setup AV equipment and functionality to individuals and groups based on established materials and standards.

• Performs on-site event room setup reconfiguration detailing and post-event cleanup to ensure spaces meet event specifications and customer expectations.

• Greets customers and guests assists with event registration and wayfinding answers routine questions and provides support during event execution.

• Guides and trains student employees in event setup procedures customer service standards and basic AV support.

• Assists with troubleshooting basic AV equipment and coordinating event logistics to ensure successful event operations.

We are seeking a Production Coordinator to support the setup and execution of events at the Discovery Building (330 N. Orchard St.). This essential role is responsible for coordinating and executing event and AV setups for conferences meetings lectures and other special events. The Production Coordinator prepares rooms to event specifications assists guests with basic AV troubleshooting supports event operations and helps ensure the smooth execution of events. Exceptional customer service is a cornerstone of this position as the successful candidate will interact regularly with campus partners conference attendees presenters and guests.

Schedule

The primary schedule for this position is Monday through Friday 12:00 p.m. to 8:00 p.m. Work outside of these hours including evenings and occasional weekends will be required based on event schedules and operational needs.

• Sets up installs adjusts and connects audio visual lighting and computer equipment in various environments for events academic instruction or meetings according to established requirements and requests

• Performs basic and routine hardware and software checks to ensure proper functionality and security requirements are met

• Answers questions and provides information regarding AV equipment and functionality to individuals and groups based on set material and standards

Wisconsin Union - Conference Services and Events

$21.00 per hour

-Plus an additional $2.50 per hour for night hours worked (6pm-6am).

-Plus an additional $0.80 per hour for weekend hours worked.

-Plus Time and a half per hour for hours worked on designated legal

holidays.

This position offers a comprehensive benefits package including generous paid time off competitively priced health/dental/vision/life insurance tax-advantaged savings accounts and participation in the nationally recognized Wisconsin Retirement System (WRS)pension fund. For a summary of benefits please see.

Qualifications:

• Experience 6 months or more providing customer service in a professional setting.

• Ability to troubleshoot basic technology and AV equipment issues.

• Ability to lift and move equipment and furnishings as required for event setup and teardown.

• Ability to work independently and as part of a team in a fast-paced environment.

• Effective verbal communication and interpersonal skills.

• Experience with audio-visual equipment including microphones projectors presentation systems and video conferencing platforms.

• Experience supporting meetings conferences or special events.

• Familiarity with event diagrams room setup specifications and event management software.

Education:

High School Diploma - Preferred

How to Apply:

Click the appropriate button in the Apply Now box to start the application process.

Submit a resume and cover letter. Be sure to use the resume and cover letter to describe your experience and ability for each of the required qualifications.

Contact Information:

Rod Rotar

/

• Relay Access (WTRS): 7-1-1. SeeRELAYSERVICEfor further information.

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