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Product Support Sales Representative

N C Machinery Co.


Job Location:

Juneau, AK - USA

Monthly Salary: Not provided by the employer
Posted: 20 September 2026 (20 hours ago)
Application Deadline: 18 December 2026
Vacancies: 1 Vacancy

Department:

Sales

Job Summary

The Parts Department is seeking aProduct Support Sales Representative (PSSR)in our Juneau AK branch as the primary contact for all parts and service programs and to be responsible for maximizing the sale of parts and service within the assigned territory.

Key Responsibilities:

  • This position is critical to our business for developing and maintaining a customer base and keeping each VIP customer informed of new parts and services available.
  • Maintaining site visits completing weekly call reports with our customers and proactively selling parts and service to specified customers is essential for increasing sales of parts and service.
  • Knowing the products well is required in order to conduct routine inspections of undercarriage and ground engaging tools to determine wear and tear so as to recommend products and quotes for services needed.

Personal Attributes Experience and Education:

  • A bachelors degree in business is preferred along with 2-3 years of industry sales experience or in lieu of a bachelors degree 4 years or more of equivalent experience is required.
  • Prospecting new business development and customer retention skills required.
  • Proficient with Microsoft Office products.
  • This role includes periodic lifting twisting bending squatting sitting stooping and kneeling.
  • Occasionally may need to lift up to 50 lbs. safely.
  • A valid drivers license.

    Employee Benefits:

    We offer a competitive benefits package that includes an annual base salary plus commission.

    • Retirement:401k w/ Company Match and Profit Sharing
    • Paid Time Off:Paid Vacation Holiday & Sick Leave
    • Health Insurance:Premera Blue Cross Medical w/Telehealth & Dental
    • Vision Insurance: VSP Vision Insurance
    • Insurance: Company Paid Life AD&D & Disability Insurance
    • Guidance Resources:Employee Assistance Program
    • Rewards: Quarterly Employee Recognition Cash Program
    • Discounts: CAT Products Rental/Sales Discounts
    • Financial Access: Credit Union Membership is available
    • Growth/Stability: Career Growth Opportunities within a 4thGeneration Family owned Company for over 96 years
    • Tenure:Seniority Bonus starting at 5 years
    • Talent Referral Program: Employee Referral Bonus

    To apply for this unique position please go to our web site at:

    Harnish Group Inc.is the Caterpillar Dealer in Central and Western Washington Central and Eastern Montana Northwestern Wyoming Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery N C The Cat Rental Store N C Power Systems Tractor & Equipment Co. T & E The Cat Rental Store T&E Power Systems SITECH Northwest Inc. representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.


    Required Experience:

    IC


    About Company

    Company Logo

    N C Machinery is the authorized Caterpillar® Dealer for Alaska and western/central Washington. With the broadest heavy equipment, attachment, and engine/generator lines, unrivaled parts, service, and rental support, industry-leading technologies and technical expertise, sophisticated ... View more

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