Product Support Engineer II

As a Product Support Engineer here at Honeywell you will play a vital role in providing technical support for our sensing productsand solutions ensuring optimal performance and customer satisfaction. You will collaborate closely withEngineeringQuality Manufacturing SalesandCustomer Serviceto resolve product issues and drive continuous improvement.

You will report directly to ourTech SupportManagerand youll work out of our Richardson TX or Houston TX location on a Hybrid work schedule.

In this role you will impact the success of ourSensingSolutionsbusinessby delivering expert product support enhancing product reliability and contributing to the advancement of technologies that serve criticalindustryapplications.

• Provide technical support and troubleshooting for sensing products used inindustrial applications.
• Develop and maintain product documentation and training materials to support internal teams and customers.
• Collaborate with cross-functional teams includingEngineeringQuality andManufacturing to resolve product issues and implement corrective actions.
• Support cross-functional teams on product development projects providing insightsaboutcustomers needs based on day-to-day interactions with customers.

YOU MUST HAVE

• Bachelors degree from an accredited institution in a technical discipline such as science technology engineering mathematics
• Minimum 3 years of experience in product support or engineering rolesin industries like Healthcare Transportation orAerospace & Defense
• Strong knowledge of sensing technologies and product lifecycle support
• Experience with troubleshooting root cause analysis and implementing corrective actions for complex products

WE VALUE

• Advanceddegreein Engineering such as Mechanical Electrical or Electronic Engineering
• Knowledge ofAerospace & Defenseindustrystandards and practices
• Proficiency in product data management and support toolssuch as Salesforce InContact and/or Teamcenter
• Strongproject managementproblem-solvingand data analysisskills with a continuous improvement mindset
• Experience working with cross-functional teams in a fast-paced environment

U.S. PERSON REQUIREMENTS

Due to compliance with U.S. export control laws and regulations candidate must be a U.S. Person which is defined as a a U.S. permanent resident or have protected status in the U.S. under asylum or refugee status or have the ability toobtain an export authorization.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary cutting-edge work and developing solutions side-by-side with dedicated experts in their fields Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical Dental Vision and Life Insurance; Short-Term and Long-Term Disability; 401(k) match Flexible Spending Accounts Health Savings Accounts EAP and Educational Assistance; Parental Leave Paid Time Off (for vacation personal business sick time and parental leave) and 12 Paid Holidays. For more information visit: Benefits at Honeywell

The application period for the job is estimated to be 40 days from the job posting date; however this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: 8/4/2026

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global pure-play automation company with a legacy of innovating to help solve the worlds most mission-critical challenges enhancing the quality of life for people and communities around the world. We serve the building industrial and process sectors with a broad portfolio of services solutions and products underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50000 employees with decades of data from our global installed base we are uniquely positioned to lead the industrial sectors transition from automation to autonomy.

THE BUSINESS UNIT

Honeywell Industrial Automation (IA) is a leading provider of integrated automation and software solutions control systems and services for the process industries. Our solutions help customers improve productivity reduce costs and minimize downtime. We are dedicated to delivering innovative solutions that enable our customers to achieve their business objectives and drive sustainable growth.