Product Specialist
Harrisburg, PA - USA
Job Summary
Position Type: Remote
Contract Length: Long-term with annual extensions
Position Overview:
The Product Specialist serves as the senior technical expert and team lead for enterprise-wide systems and product implementations ensuring the stability scalability and effective use of complex applications and platforms. This role provides strategic technical leadership oversees product enhancements and integrations supports high-impact initiatives and collaborates with cross-functional teams to deliver secure high-quality solutions aligned with business and regulatory requirements.
Duties:
- Lead enterprise-wide system implementation efforts and provide technical leadership for complex product and service deployments.
- Serve as the Technical Subject Matter Expert (SME) for enterprise applications and specialized technical environments.
- Mentor team members by sharing industry best practices technical standards and implementation strategies.
- Provide direct technical expertise for highly secure and mission-critical executive applications.
- Support the design integration and enhancement of industry-specific applications with enterprise systems.
- Collaborate with architects developers database administrators vendors and business stakeholders to support product functionality and enhancements.
- Coordinate product design reviews to ensure compliance with functional technical and quality standards.
- Analyze technical and functional impacts of product planning decisions production fixes and system enhancements.
- Develop work plans schedules budgets and resource estimates for technical initiatives and enhancements.
- Lead product testing validation efforts and implementation trials to ensure successful deployments.
- Identify track and resolve project risks defects issues and action items affecting application teams and deliverables.
- Develop contingency plans and provide recommendations for technical and functional improvements.
- Coordinate updates to logical and physical data models in partnership with database administration teams.
- Ensure technical architecture supports all required product enhancements and integrations.
- Provide product support troubleshoot technical issues and accurately assess defect severity levels.
- Create and maintain technical documentation training materials and implementation references.
- Review and validate system testing approaches conditions and detailed test scenarios.
- Deliver status updates and communicate technical information effectively to executive leadership business users and technical teams.
- Contribute as a hands-on technical expert and participate directly in product design and development activities.
- Ensure all work adheres to established quality assurance and project standards.
Required Skills:
- 12 years of experience supporting enterprise-level technical products systems or application environments.
- 12 years of experience serving in technical leadership systems implementation or product specialist roles.
- Strong expertise in enterprise application support system integrations and technical solution delivery.
- Experience leading large-scale implementation efforts involving complex oversight and compliance requirements.
- Demonstrated experience functioning as a Technical SME for enterprise-wide systems or specialized platforms.
- Strong background in product lifecycle management system enhancements and production support.
- Experience coordinating with architects developers database administrators vendors and business stakeholders.
- Proven ability to lead testing efforts perform impact analyses and support system quality assurance activities.
- Experience developing technical documentation training materials and support procedures.
- Strong analytical troubleshooting and problem-solving skills.
- Excellent written and verbal communication skills with the ability to interact with executive leadership and technical teams.
- Ability to manage multiple priorities schedules risks and technical deliverables in a team-oriented environment.
- Experience reviewing and validating technical architecture data models and system integration requirements.
- Strong understanding of quality standards defect management and change management processes.
- Experience supporting highly secure mission-critical or executive-level applications.
- Experience delivering support for industry-specific applications integrated with enterprise systems.
- Prior experience mentoring technical teams and leading knowledge-sharing initiatives.
- Experience developing functional usability standards and recommending process improvements.
- Background supporting complex environments with federal or enterprise-level governance and oversight requirements.
Required Experience:
Senior IC
About Company
Careers at LingaTech: Love Where You Work! Welcome to the vibrant world of LingaTech, where technology meets fun and innovation! Are you ready to join the adventure? As a premier employer of top-notch technology consultants, we're on a mission to assemble the most talented and passion ... View more