Product Specialist

We are seeking a Product Specialist to join our growing team. Whether you bring proven automotive experience or a strong background in customer service retail or hospitality we offer the training support and a transparent pay structure designed to reward consistent performance.

By working at a Ford dealership you can be a part of a brand that honors the past and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits

• No-commission pay structure Base salary with monthly bonuses tied to the number of vehicles sold
• Health Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security

Responsibilities

• Greet customers and guide them through the full vehicle purchasing process
• Present vehicles explain features and benefits and conduct test drives
• Understand customer needs and recommend the right vehicle solutions
• Support customers through financing and paperwork with the sales team
• Follow up with leads via phone text and email; maintain accurate CRM records
• Build lasting relationships to generate repeat and referral business
• Maintain knowledge of current inventory incentives and market trends
• Collaborate with management finance and service teams to meet dealership goals

Qualifications

• Sales customer service retail or hospitality experience preferred
• Automotive experience a plus
• Strong communication and interpersonal skills
• Self-motivated goal-oriented and coachable
• Positive attitude with a genuine desire to help customers not just close deals
• Professional appearance and customer-first approach
• Valid drivers license with an acceptable driving record

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.