Product Specialist – DX Thermal Product Line

TheProduct Specialistwill support Product Managers and the Sr. Manager for DX Thermal Offerings. The Product Specialist will work across the organization with key customers sales teams regional stake holders and work with cross functional teams to execute on roadmaps through the New Product Development Stage Gate process. This role will focus on executing later stage gates in the Product Development Process such as the launch phases and maintaining existing offerings.

Responsibilities:

• Research market trends demand drivers customer needs and the competitive landscape.
• Ensure all customer facing documentation and marketing collateral is available and accurate.
• Provide offering information to Customers Sales Customer Service and Application Engineering.
• Develop and track metrics to measure post-launch sales performance of new offerings.
• Collaborate with Marketing teams to develop marketing programs for demand generation.
• Create sales facing order configuration forms.
• Mine data and present it to help with product forecasting executive summaries and sales/order trends
• Assist in championing resolution of offering issues (i.e. delivery quality inventory order management)
• Other duties and responsibilities as assigned.

Education & Certifications: University degree (BS or Master)

Requirements:

• 1-3 years of experience in product management
• Knowledge of HVAC equipment and technologies (preferred)
• Project management skills to prioritize and drive internal offering projects to completion
• Detail oriented to provide accurate specifications and launch materials
• Effectively communicates technical information and complex ideas.
• Experience working with customers and field sales teams preferred
• Strong written/oral communication especially in communicating customer needs.
• General interest of sales marketing operations and financial disciplines preferred
• 10% travel requirement