Product Solutions Advisor

Calling all innovators - find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

What does a successful Product Solutions Senior Advisor do

As a successful Product Solutions Advisor at Fiserv you will enhance the value of our solutions for clients by providing expert guidance and strategic advice. You will ensure that key details and documentation are preserved throughout the solutioning process and you will support the development of future advisors and experts. You will work closely with some of the largest financial institutions ensuring exceptional client experiences and driving impactful cost-effective outcomes.

What you will do:

• Collaborate with a key strategic client and internal partners to troubleshoot research and provide solutions for critical client requests.

• Develop and document product knowledge capturing business requirements and solution designs for client approval and use by product development.

• Provide consultative partnership to meet client and company objectives; cultivate positive relationships with clients and internal teams.

• Identify and document key insights based on customer needs driving strategic investment in our product roadmap.

• Deliver a consistently high-quality customer experience through effective navigation of systems procedures and collaboration with internal resources.

What you will need to have:

• Bachelors degree minimum Masters preferred in Business Technology or a related field and/or equivalent military experience.

• 7 years of experience in product management or advisory roles within the financial technology sector.

• 4 years of experience in client engagement and consultation.

What would be great to have:

• 3 years of experience with FinTech software or platforms preferably the Optis Issuing System.

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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