Product Repair Technician
Cerritos, CA - USA
Job Summary
About Our Company:
InBody is a worldwide leader in the health metrics field revolutionizing the industry with innovative technology and devices. InBodys products are trusted by top research facilities fitness centers hospitals and health centers around the world because of their accuracy reproducibility and ease-of-use.
We proudly produce advanced health technology designed to make understanding and improving health and wellness accessible to everyone. From class-leading body composition analyzers to user-friendly automated blood pressure monitors our goal is to equip health and wellness professionals with the tools they need to help clients and communities improve their well-being.
About the Role:
We are looking for aProduct Repair Techniciantoservice repairs ofInBodyproducts as well as perform general maintenance and troubleshoot willbe responsible forproviding technical solutionsregardingoperational and troubleshooting aspects to our inspect repair calibrate assemble and disassemble equipment while accurately tracking returned products andmaintainingservice records.
Werelooking for an optimistic self-starter with strong organizational critical-thinking and problem-solving is crucial that the candidate thrives in our entrepreneurial company culture where change is constant growth is immense and opportunities abound.
If you enjoy hands-on technical work solving equipment issues and collaborating with others in a fast-paced environment this is the perfect position for you!
This is a full-time onsite position at our officelocatedin Cerritos CA reporting totheProductRepair Manager.
Essential Responsibilities:
- Perform in-house product service repairs on professional and non-professional medical equipment
- Track organizeand log returned products (including consumer returns internal equipment and customer devices)
- Coordinateand organize the shipping and receiving of products
- Provide maintenance which includes but are not limited to technical inspections repair and calibrations
- Assemble and disassemble of products for service repairs
- Prepare reports and other data foraccurateinformation and recordkeeping
- Work with team members and other departmentsregardingtechnical and customer service-related issues
Essential Qualifications:
- At least one year of experience in product support or repair preferably in the medical device or electronics field
- Excellent organizational and time management skills with the ability to prioritize and manage multiple projects and deadlines
- Ability to adapt to a fast-paced environment
- Excellent critical thinking and communication skills
- Ability to collaborate effectively as part of a team while alsoremainingself-motivated and working independently
- Must have a valid Drivers License and clean driving record
Bonus Qualifications:
Knowledge of CRM or help desk/ticketing systems
Pleasenotethis job description is not designed to cover orcontaina comprehensive listing of activities duties or responsibilities that arerequired ofthe employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Benefits Summary*:
- Medical (PPO) dental (PPO) vision (PPO) & life insurance*
- Flexible spending account (FSA) and dependent care account (DCA)*
- 401(k) plan with up to 3% company match*
- Paid vacation and sick leave
- 11 annual paid holidays and paid time off for birthday
- Corporate wellness program including gym membership reimbursement and monthly chiropractic and acupuncture services
- Discounted pet insurance
- Job-related training reimbursement*
*The above-stated benefits may change without prior notice and will begin after successfully completing the 90-day introductory period
Pay Rate Range:
$21.00- $26.00per hour
COMMITTED TO EQUAL OPPORTUNITY
BiospaceInc dba InBody believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for those positions that they are interested in and qualify for without regard to race religion ethnicity national origin citizenship gender gender identity sexual orientation age veteran status disability genetic information or any other protected characteristic. Our equal employment opportunity policy statement the EEO is the Law Poster and Supplement and Pay Transparency Nondiscrimination Provisionreaffirmthis commitment.
InBody is also committed to providing reasonable accommodations to qualified individuals with a disability so that an individual can perform job-related duties. If you are interested in applying for an employment opportunity and require specialassistanceoran accommodationto apply due to a disability please contact our HR team at .
Required Experience:
Junior IC
About Company
Simplifying the understanding of health and wellness through industry-leading technology & education. Discover how we help people achieve better health