Product Quality Assurance Supervisor

Job Description

Product Quality Assurance Supervisor

Easton PA

Full-Time Global Quality Dept Corporate

Reports to: Global Quality Assurance Manager

Victaulic headquartered in Easton Pennsylvania is the global leader in mechanical pipe joining solutions delivering advanced technologies and engineering services to address complex piping challenges faced by engineers site owners and contractors. Since 1919 our innovative solutions have improved construction productivity and reduced risks ensuring projects are completed safely on time and within budget. With over 6000 employees spanning 50 locations worldwide our teams are dedicated to delivering advanced technologies and engineering expertise that address real-world challenges across a wide range of industries.

Our sustainable solutions made from high quality graded scrap steel promote circular construction by making piping systems infinitely reconfigured and minimizing environmental impact. Today our high-quality products are used in more than 140 countries supporting some of the worlds most critical and prestigious structures.

At Victaulic were committed to constructing a better world for and with our people.

Lets Build a Better World Together.

Our commitment to our people is built on four pillars:

• We build from within.
• We stand behind our people.
• We foster an environment for constant learning.
• We engineer change for a more stable and sustainable world.

Were looking for a PER Lab Supervisor to join our Global Quality team in Easton this role youll provide leadership and operational oversight for our laboratory operations managing Product Evaluation Request (PER) logistics from initiation through material handling assignment analysis review and final closeout while leading a team of laboratory technicians. Youll work closely with Quality Assurance Application Engineering and Sales to ensure the highest standards of product quality and compliance. This is an opportunity to drive continuous improvement and shape how our lab operates at a global scale.

• Provide direct leadership and supervision for laboratory operations and technical staff focusing on performance management workflow efficiency and staff development.
• Oversee daily lab operations ensuring effective prioritization of work to meet business needs.
• Manage comprehensive PER logistics from initiation through material handling assignment analysis review and final closeout.
• Ensure timely prioritized lab review of all PERs according to established protocols; identify and remove process bottlenecks standardize workflows and implement process improvements.
• Communicate critical findings and recommendations to Quality Assurance Application Engineering and Sales teams.
• Develop implement and manage Key Performance Indicators (KPIs) for laboratory operations.
• Maintain accurate documentation and reporting of laboratory activities and results.
• Implement corrective action programs based on analysis of quality data and testing outcomes.
• Drive continuous improvement initiatives to enhance laboratory efficiency and effectiveness.
• Ensure adherence to all safety regulations and company policies within the laboratory environment.
• Serve as coach and mentor to laboratory and technical staff fostering accountability engagement and growth.

• Bachelors degree in Engineering Chemistry Materials Science or a related technical field.
• Minimum 7 years of progressive experience in quality assurance with a demonstrated history managing laboratory operations or customer incident management systems.
• Proven ability to manage teams and operational processes in a structured environment with experience driving process improvements workflow optimization and cross-functional collaboration.
• Proficiency in data analysis software and statistical analysis tools with knowledge of quality management systems and testing equipment.
• Understanding of corrective action programs and root cause analysis methodologies along with familiarity with industry standards and regulatory compliance requirements.
• Strong analytical and problem-solving abilities excellent leadership and communication skills and the ability to prioritize multiple projects and meet deadlines in a fast-paced environment.
• Understanding of lean manufacturing principles and continuous improvement methodologies and the ability to travel globally.

• Previous experience managing laboratory personnel and technicians.
• Background in mechanical systems pipe joining or related industrial applications.

• Competitive compensation with performance-based incentives
• Career development programs and internal promotion pathwayswe build from within
• Tuition reimbursement and continuous learning opportunities

• Comprehensive health dental and vision coverage
• 401(k) retirement savings plan with company match
• Company-paid short-term disability and life insurance

• Paid time off and paid holidays
• Company-paid Employee Assistance Program (EAP)
• Adoption assistance and an inclusive team-oriented culture

Join a company whose products contribute to a safer more sustainable built environment every day.

Victaulic does not provide immigration sponsorship (e.g. H-1B TN or other work visa sponsorship) for this position. All applicants must be currently authorized to work in the applicable country on a full-time basis without the need for employer-sponsored immigration support now or in the future.

Victaulic is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race gender color religion national origin age disability veteran status sexual orientation genetic data or other legally protected status. (Background checks may be required as part of our pre-employment process.)

All staffing agencies are strictly forbidden from directly contacting any Victaulic employees except those within the Human Resources/Talent Acquisition team. All communications inquiries and candidate submissions must be routed through Victaulics Human Resources/Talent Acquisition team. Non-compliance with this policy may result in the suspension of partnership cancellation of the current contract and/or the imposition of a mandatory probation period before any future business can resume. Additionally non-compliance may lead to a permanent ban on future business. This policy ensures a streamlined and compliant recruitment process.

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