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Product Portfolio & Operations Manager LoB Planning and Prioritization (Digital Communications)
Job Location:
Job Location:
Houston, TX - USA
Monthly Salary:
$ 118750 - 197000
Monthly Salary:
Posted:
13 June 2026 (30+ days ago)
Posted:
Application Deadline:
10 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise strategic thinking skills and operational excellence across product lines.
As a Product Portfolio Operations Manager in Digital Comminications you are a foundational member of a team responsible for implementing connectivity strategies across the product space while being directly responsible for creating structures that enhance coordination in our product line.
Job responsibilities
- Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
- Enables operational efficiency by supporting training maturation needs assessments and continuous improvement practices
- Drives adaptation and modification of our product-line framework to ensure cross-product priorities sequencing and trade-offs are realized
Implements a product-level collection strategy consisting of controls financials and resourcing needs
- Own the planning and prioritization process for Digital Communications including intake shaping prioritization recommendations and maintaining a single integrated view of commitments dependencies and decision points for each Product group
- Drive timely decisions by aligning stakeholders surfacing trade-offs and ensuring clear owners and next steps; intervene where necessary to address ambiguity and misalignment.
- Produce decision materials that clearly articulate options pros/cons impact costs where relevant and risk with a clear recommendation; ensure narratives are pressure-tested before review with senior leaders to prevent rework and surprises.
- Stakeholder management alignment and LoB relationship management:Maintain alignment between Digital Communications and 10 LoB and Product stakeholders on priorities sequencing and delivery expectations; connect regularly with LoB partners to maintain a current read on each groups evolving areas of focus so Digital Communications is positioned early as initiatives and priorities are being defined; represent Digital Communications priorities and constraints in partner conversations with clarity and maturity shaping shared expectations before work is committed.
- Increase transparency across Digital Communications through consistent portfolio reporting clear decision logs and proactive communication of changes; elevate important LoB/Product partner updates that may impact deliverables and/or affect how Digital Communications operates with those groups with an emphasis on early signal capture and preventing late-breaking surprises.
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in program management or performance optimization
- Proven ability to manage and implement operational effectiveness initiatives
- Proven ability to operate within the product development life cycle and agile methodologies
- Experiencein product operations portfolio/program leadership strategy/operations or an adjacent operating role within a large enterprise product organization.
- Demonstrated track record owning cross-functional outcomes in a multi-stakeholder environment including prioritization dependency management stakeholder alignment and decision facilitation through conflict and trade-offs.
- Ability to create executive-ready decision materials including options framing risk articulation and recommendation quality appropriate for senior leadership forums.
- Strong stakeholder leadership skills including influencing without authority and maintaining alignment across multiple LoBs and Product partners.
- Exceptional written and verbal communication skills with the ability to shape narratives that are concise defensible and decision-oriented.
Required Experience:
Manager
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
