Product owner Meter data services

Position Summary

The Technical Product Owner Customer Technical Products is responsible for end-to-end ownership and delivery of data products and integration services across the Customer Technical Products organization.

This role supports multiple product domains including Customer Meter Billing and Payment Data Services as well as technical build teams. It ensures delivery of scalable high-quality solutions across the Customer Portfolio.

The role requires a hybrid Product Owner / Technical Delivery Lead profile with strong emphasis on project/program management vendor management and financial management disciplines to drive consistent high-quality execution across a complex multi-team environment.

Key Responsibilities

• Own and manage cross-product roadmaps and backlog prioritization across Customer Technical Products domains
• Support delivery across:
  • Customer Data Services
  • Meter Data Services
  • Billing Data Services
  • Payment Data Services
  • Build / Technical delivery teams Customer Chart PowerPoint
• Lead end-to-end delivery across Plan / Build / Run lifecycle for data products and integration services Technical...-2 Roadmap PowerPoint
• Drive project/program management execution including:
  • Scope schedule risk and dependency management
  • Cross-team coordination and portfolio alignment
• Manage vendor ecosystem including:
  • Vendor evaluation onboarding and performance management
  • Delivery quality and accountability
• Oversee financial management including:
  • Budgeting and forecasting
  • Cost tracking and funding alignment across multiple initiatives
• Partner with engineering architecture and business stakeholders to ensure scalable secure and reusable data products
• Provide portfolio-level reporting and governance updates

Minimum Qualifications

• 7 10 years experience in technical product ownership program management or IT delivery leadership
• Strong project/program management expertise delivering complex cross-team initiatives
• Demonstrated vendor management experience (multi-vendor delivery environments preferred)
• Experience managing financials (budgeting forecasting cost control across multiple workstreams)
• Experience with data platforms APIs or integration services

Preferred Qualifications

• Utility industry experience (Meter-to-Cash domain customer/billing/meter/payment data)
• Experience supporting multiple product domains simultaneously
• Experience with cloud/data engineering platforms (AWS pipelines APIs) Meter PowerPoint
• Experience operating within enterprise portfolio planning and governance models

Primary Job Functions / Accountabilities

• Drive delivery across Customer Technical Products organization supporting all major data product domains Customer Chart PowerPoint
• Ensure consistency in delivery execution governance and standards across product teams
• Enable integration and reuse of data products across multiple systems and channels
• Maintain accountability for cross-team delivery outcomes and system performance

Scope / Impact

• Enterprise-level scope spanning multiple product domains and delivery teams
• Impacts critical capabilities including:
  • Customer experience
  • Billing and payments
  • Meter operations and analytics
• Influences portfolio execution prioritization vendor strategy and financial outcomes

Leadership / Behavioral Competencies

• Strong ownership mindset with accountability across multiple products and teams
• Ability to lead in matrixed distributed and vendor-supported environments
• Strong executive communication and stakeholder alignment skills
• Strategic thinking paired with disciplined execution

Key Interfaces

• Customer Portfolio leadership
• Technical Product Owners (Customer Meter Billing Payments)
• Engineering architecture and DevOps teams
• Business stakeholders (Customer Care Billing Metering)
• External vendors and delivery partners

Success Measures

• Consistent on-time on-budget delivery across multiple product domains
• Effective vendor performance and delivery quality
• Strong financial discipline across initiatives
• Improved consistency and execution across Technical Product teams
• Clear actionable visibility into roadmap risks and delivery outcomes

Additional Comments (Optional Field)

This role operates at a broader scope than domain-specific Product Owners and is accountable for:

• Driving consistency across Customer Technical Products teams
• Enforcing strong project management and governance discipline
• Ensuring effective vendor and financial management practices across the portfolio