Product Owner

We are seeking a Zuora Product Owner within the Revenue and Deal Operations organization to drive the strategy design and optimization of subscription billing and quote-to-cash capabilities. This role sits within Revenue & Deal Operations (RDO) and serves as a key cross-functional partner across Salesforce Kantata Revenue Operations Finance and technology teams to deliver scalable customer-centric solutions that support a global sales organization and a rapidly growing subscription business.

This role is critical to supporting a multi-billion-dollar revenue organization undergoing rapid growth and transformation. You will lead the product lifecycle for Zuora and its integration with Salesforce enabling seamless execution of the quote-to-cash process while ensuring billing customer and revenue data requirements are supported across connected systems. The role will collaborate closely with teams responsible for ERP e-billing/e-reporting and reconciliation capabilities to ensure Zuora processes integrations and data flows align with broader operational compliance and business requirements.

• Own the Zuora product roadmap including billing subscriptions invoicing and revenue integrations
• Lead end-to-end product lifecycle from ideation through delivery and ongoing optimization
• Partner with Sales Revenue Operations Finance IT Sales Ops and adjacent Product Owners to define product strategy requirements priorities and aligned business outcomes
• Coordinate shared dependencies across e-billing reconciliation Salesforce Kantata ERP/Fusion and other connected quote-to-cash systems
• Drive integration between Salesforce (Sales & Service Cloud) and Zuora to optimize quote-to-cash processes
• Gather define and prioritize business requirements aligned with revenue operations objectives
• Translate business operational compliance and system needs into clear user stories acceptance criteria and delivery priorities
• Collaborate with SCRUM teams to deliver high-quality product increments and MVPs
• Analyze usage data billing metrics and user behaviors to inform product improvements
• Support organizational change management including training communication and adoption strategies
• Ensure scalability and accuracy across subscription lifecycle including billing invoicing and revenue recognition
• Manage risks dependencies and cross-functional alignment to ensure successful product delivery across highly connected quote-to-cash systems

• Bachelors Degree required
• 36 years of experience in Product Management Product Ownership or Business Systems roles
• Hands-on experience with Zuora Billing and/or Zuora Revenue strongly preferred
  Experience with or similar CRM platform
• Strong understanding of quote-to-cash and subscription business models
• Proven experience leading cross-functional initiatives in Agile/SCRUM environments
• Strong analytical problem-solving and decision-making skills
• Experience with analytics tools such as Tableau or Power BI is a plus
• Excellent communication and stakeholder management skills

• A proactive high-performing individual with a bias for action
• A strong collaborator who can influence across business and technical teams
• Comfortable navigating ambiguity in fast-paced environments
• Passionate about delivering customer-centric solutions and continuous improvement
• A clear communicator with strong interpersonal skills

• Competitive salary generous paid time off policy charity match program Medical Dental & Vision Plans Parental Leave Employee Assistance Program (EAP) 401K matching and more!
• Collaborative team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities

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