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Product Owner
Job Location:
Job Location:
Cranberry Township, PA - USA
Monthly Salary:
$ 70000 - 90000
Monthly Salary:
Posted:
10 June 2026 (30+ days ago)
Posted:
Application Deadline:
7 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The best CMMS for healthcare maintenance professionals.
PRODUCT OWNER
At FSI youll join a team of passionate professionals dedicated to empowering efficient and safe hospital operations. FSI supports over 400 million ft of hospital space every year to run transformative intelligent hospital maintenance operations. FSI is the most comprehensive computerized maintenance management software (CMMS) provider for healthcare and were proud to serve over 1300 hospitals with some of the largest networks in the country -- including Atrium Health UPMC Yale New Haven SSM Health UNC Health and many others. We work directly with our customers to build customized modern technology that fits their complex 2020 FSI received significant investments to grow and expand on the foundation established since the company began in 2002. We believe our most exciting chapter is just beginning and were looking for talent that wants to make an impact. If youre looking for a fast-paced innovative community with a team focused on collaboration and empowerment through technology we encourage you to get in touch.
Your role:
We are looking for avalue focusedproductownerto deeply understand our customer needs and challenges and translate them into overarching product vision and workable requirements for our development will work within the Product team collaborating with Product Managers engagingwith clientssubject matter experts and partnering with Engineeringto ensure developmentinitiatives are prioritized to maximize valueacross ourexisting and future analytical skills will ensure we evaluate requests based on data and actionable KPIs andyour critical reasoning capabilities will spot opportunities for product simplification andsynergyacross applications and services such that the entire development process can be more efficient. Through yourinput onthe product roadmap you will enable us to focus on extending or enhancing FSI services and capabilities to meet future product and business needs. You will also play a pivotal role in shaping how artificial intelligence is embedded into our productplanning cycles from AI-assisted workflows to intelligent UX design ensuringFSIremainsat the forefront of innovation in healthcare technology.
Your responsibilities:
- Workstogetherwith Product Managers to ensure backlog priorities reflect the broader product strategy market needs and customer feedback.
- Collaborates with the Product Manager to balance new feature development technical debt and customer-driven enhancements within each release.
- Provides Product Managers with ongoing visibility into team capacity sprint progress and emerging issues that mayimpacttheroadmap.
- Be a missionary for our customers needs and the most impactful customer needs by developing relationships across a number of internal and external stakeholders.
- Develop and implement a prioritization framework to ensure we arebuilding andshipping the most meaningful product.
- Produce product documentation and ensure the development organization has clearobjectives.
- Review incoming support tickets and define bug resolutionsteps working withengineering teams to prioritize and deliver keyfunctionality to clients
- Use an effective combination of research data and product intuition to maketimelydecisions.
- Champion the integration of AI-driven design principles across the product suite ensuringAI focused workflowsarepresented through intuitive accessible user interfaces.
- Participate inuser research and usability testing tovalidatethatfeatures improve task efficiency without introducing user confusion or over-reliance.
- Ensure product features and data handling practices adhere to relevant healthcare compliance frameworks including HIPAA SOC 2 and applicable state regulations working closely with Legal Security and Engineering.
- Support the development of self-serve onboarding flows in-app guidance and product-led growth (PLG) mechanisms that reduce time-to-value and lower implementation overhead for enterprise customers.
- 2 years of relevant experience in a product or business analytics role.
- Product management/ownership experience in scaling B2B SaaS organizations.
- Strong background in data-informed decision-making.
- Ability to narrate analytical results to teammates and executives in a useful concise and actionable way.
- A natural deep curiosity that drives investigation and deep analysis and excitement to engage with end users and deeply understand customer needs.
- Entrepreneurial flexibility when a process has not beenestablishedand ownership to build process whenappropriate.
- Successful record of setting and meeting timelines and goals.
- Practical solution mindset.
- Ability tointerface withall types of stakeholders and partner with every single department.
- Familiarity with UX research methodologies design systems and user-centered design processes; experience working closely with productmanagers.
- Experience with customer lifecycle management tools product analytics platforms (e.g. Pendo) and CRM systems.
- Exposure to HIPAA SOC 2 or other healthcare and enterprise compliance frameworks.
- Experience defining or contributing to API/integration strategy in a multi-tenant SaaS environment.
- Familiarity with agile/scrum methodologies and modern product development tooling ( DevOps Aha or similar).
Remote. Occasional travel will be required.
Compensation:
The compensation offered for this position will be based upon relevant experience qualifications and work location. The salary is expected to fall within the range of $70000 - $90000.
Our Values:
- Customer inspired.
- Solutions-first.
- One team.
- Impactful experts.
Dont meet all the requirements Were all on a journey to learn constantly and have areas to develop. If you bring some of the above skills to the table and are still developing in others - APPLY ANYWAY! Learning and experience isnt a one-way path if you believe you have the background needed to make an impact in this role wed love to hear from you.
FSI is an Equal Opportunity Employer:
We are committed to fostering a diverse inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race color religion sex pregnancy (including childbirth lactation and related medical conditions) national origin age physical and mental disability marital status sexual orientation gender identity gender expression genetic information (including characteristics and testing) military and veteran status and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life are key to our success as a company.
Required Experience:
Manager
About Company
FSI provides computerized maintenance management software (CMMS) capability for hospital/healthcare facility management, biomedical maintenance, and more.
