Product Operations Specialist, Air Defense C2
Irvine, CA - USA
Job Summary
The Air Defense team builds robots that find other robots and knock them out of the sky. At a time when air superiority can no longer be taken for granted the Air Defense team provides mission-critical capabilities to warfighters. From detection to tracking identification deterrence and defeat our family of networked sensors and effectors enables our customers to rapidly close the kill chain against a broad range of uncrewed aerial system (UAS) threats. Working across product engineering business development logistics operations and mission success the Air Defense team develops tests deploys and sustains the Anduril Air Defense Family of Systems in challenging operational environments worldwide.
Within Air Defense the Command & Control (C2) team owns the compute and infrastructure backbone that fuses those sensors and effectors into a single coherent air defense picture. This role is the operational connective tissue between the field product and engineering for that compute.
As a Product Operations Specialist on the Air Defense C2 team youll help keep our C2 compute program running smoothly at scale by supporting the operational backbone that connects the deployed fleet to the teams who build ship and sustain it. Working closely with senior team members youll maintain our systems of record execute and improve process and tooling and contribute to the feedback loop that turns field failures readiness signals and deployment friction into structured prioritized insight for engineering product and program stakeholders.
Youll partner with product engineering program management deployment operations and sustainment to translate whats happening in the field into action. If you enjoy building order out of ambiguity love turning messy operational data into decisions and are passionate about supporting national security priorities through cutting-edge technology wed like to hear from you.
This role reports into the Air Defense C2 program team and offers significant room to grow scope and ownership over time.
- Support the Feedback Loop & Voice of the Field: Help run the loop that turns field failures Return Merchandise Authorization (RMA) trends readiness signals and deployment friction into structured prioritized feedbackcoordinating with engineering on Root Cause Corrective Action (RCCA) and surfacing insight that informs product roadmap and program decisions.
- Maintain the Single Source of Truth Data & Reporting: Own an accurate real-time source of truth for all Air Defense C2 computestatus location configuration and lifecycle stageand build/maintain the readiness reliability and sustainment metrics that give product program and leadership a clear picture of fleet health. Identify trends flag risks early and surface recommendations to inform cross-functional decisions.
- Maintain & Improve Process and Tooling: Maintain and continuously improve the SOPs and tracking-system workflows (Salesforce JIRA Airtable Slack and ERP platforms such as Oracle or Odoo) that keep our systems of record aligned with physical hardware reality and help scale those processes as the program grows.
- Support Program Scalability & Fulfillment: Partner with Deployment Operations Special Projecta Team and the C2 team to translate program requirements and production forecasts into actionable fulfillment and sustainment plans and execute discrete projects that remove friction from deployment and Operations & Sustainment (O&S) as the fleet grows.
- Coordinate Incident Triage: Serve as an operational point of contact for issues affecting deployed C2 hardwaretriaging coordinating resolution and escalating to engineering as needed. This includes hands-on troubleshooting when the situation calls for it (e.g. reviewing logs running basic Linux CLI diagnostics and coordinating hardware swaps with field teams).
- Bachelors degree or equivalent professional experience in lieu of a degree
- 2 years of experience in product operations technical operations program/product support or a comparable role in a high-energy fast-paced startup hardware or logistics environment
- Demonstrated ability to turn operational or field data into insights and recommendations that support cross-functional decisions
- Ability to communicate and coordinate technical and non-technical efforts across product engineering business and sustainment functions
- Ability to work proficiently and stay organized across multiple connected systems (e.g. Oracle ERP Odoo Salesforce JIRA Slack)
- Excellent written visual and verbal communication skills
- Willingness to travel up to 25%
- Ability to obtain and maintain a U.S. Secret security clearance
- Ability to work on-site a minimum of 3 days per week at Andurils Irvine CA office
- Experience supporting or owning a feedback loop or product/field-insight function between operations and engineering
- Experience building dashboards metrics or reporting (e.g. SQL Tableau/Looker or advanced spreadsheet analysis)
- Experience with the Linux Command Line Interface (CLI)
- Experience supporting or scaling hardware within a growing program
- Experience with defense logistics ITAR-controlled hardware or forward-deployed field operations
- Familiarity with air defense systems Integrated Air and Missile Defense (IAMD) concepts or C2 architectures
US Salary Range
$112000 - $149000 USD
The salary range for this role is an estimate based on a wide range of compensation factors inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience education and/or training critical skills and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Andurils total compensation package. Additionally Anduril offers top-tier benefits for full-time employees including:
At Anduril we invest in our people. Our comprehensive competitive benefits package (available at little to no cost to employees) ensures youre supported in health recovery and whatever comes next.For more information Explore Our Benefits.
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Required Experience:
IC