Product Operations Manager (Remote)

About the role: The Product Operations Manager owns the operational foundation that enables Lingraphicas Product organization to scale effectively. As the team expands its product offerings integrates AI capabilities and accelerates discovery and delivery this role ensures that tooling data and operational workflows are reliable well-managed and clearly owned. 

In this role you will own and strengthen the operational infrastructure that supports Product Engineering and cross-functional teams within a Product Operating Modelensuring product tooling is well-administered data is reliable and accessible compliance and regulatory workflows have clear ownership and operational needs are consistently managed across teams. 

Responsibilities 

• Administer and maintain product tooling (e.g. Aha! Amplitude Jira Maze) ensuring consistent adoption data quality and effective workflows 

• Partner with compliance and external consultants to support FDA design controls documentation standards and audit readiness 

• Build and maintain repeatable workflows for regulatory and R&D documentation processes 

• Build and maintain product dashboards and scorecards partnering with Data Analyst to ensure data is accurate current and accessible to stakeholders 

• Identify data and instrumentation gaps and partner with Engineering and Systems teams to address them 

• Onboard new Product team members to tools reporting and operational workflows 

• Coordinate cross-functional operational activities required for product releases ensuring readiness across documentation training and support 

• Maintain release readiness checklists and track dependencies surfacing risks to Product and Engineering leadership 

• Coordinate operational initiatives that span multiple teams or lack a clear owner 

• Partner with Product team PMM and Agile Coach to surface operational inefficiencies and recommend improvements to Product leadership 

• May be required to perform other duties as assigned 

Qualifications :

Minimum Qualifications 

• 3 years of experience in Product Operations Program Management Business Operations or a similar operational role 

• Experience administering product and analytics tools (e.g. Aha! Amplitude Jira Maze or similar) 

• Strong organizational skills with high attention to detail and follow-through 

• Experience working with data dashboards and reporting 

• Strong written and verbal communication skills and ability to collaborate cross-functionally 

• Bachelors degree or equivalent combination of education and experience 

• Ability and willingness to travel within the U.S. up to 2 times per year for team and company meetings with additional travel as needed for conferences and events 

Preferred Qualifications 

• Experience working in a regulated software healthcare or medical device environment 

• Familiarity with FDA design controls quality management systems (QMS) or similar regulatory frameworks 

• Technical fluency and ability to partner effectively with Engineering teams 

• Experience in Product Operations within a scaling organization 

• Experience working within a Product Operating Model and Agile development environment (e.g. cross-functional product teams continuous discovery outcome-driven delivery) 

• Process improvement mindset with the ability to simplify workflows without adding unnecessary overhead 

Additional Information :

Work Environment & Physical Demands 

The incumbent works remotely from their home and is expected to maintain a safe productive work environment with secure internet ability to operate a computerwith or without reasonable accommodation is required. 

Travel 

Travel (by air) is required for the annual company meeting and team off-site within the continental United States approximately twice per year.     

Accommodations 

To perform this job successfully an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge skills and/or abilities and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Lingraphica and Pay Transparency  

At Lingraphica we are committed to fair and equitable compensation practices. The starting salary range for this position is $84000 and $97400 per year. Placement in the starting pay is based on factors such as experience skills education and internal equity. We regularly review our compensation structures to ensure they align with industry standards promote fairness and support career addition to competitive base pay we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process. 

To learn more about Lingraphica visit: ! To learn more about our benefits offerings click here!

This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.

Remote Work :

Yes

Employment Type :

Full-time