Product Manager (Travel)

Own features across the entire lifecycle driving product development with a full engineering and design team from concept through launch.

Collaborate on building business cases defining the overall product vision and strategy and actively participating in roadmap planning.

Internalize customer pain points to create clear concise product specs and write persona-based user stories and UAT scripts (covering Procurement Finance Travel Manager and CSM).

Enforce release acceptance with a buyer lens manage the prioritized feature backlog and bug process and continuously test iterate and drive features to launch.

Partner with Product Marketing and Customer Success to ensure new features are well-positioned effectively adopted and supported across teams.

Partner with Engineering to prioritize and deliver automated regression tests data contracts and system monitoring proactively expanding test coverage based on risk.

Define comprehensive metric specifications strict guardrails (variance bands freshness SLAs null/duplicate thresholds) and a clear team Definition of Done.

Assist in identifying key product success metrics and track post-launch performance using product analytics and user feedback.

Maintain proactive communication regarding project status milestones and timelines with internal and external stakeholders.

Publish customer-grade documentationincluding metric definitions data lineage/caveats and release notesin close partnership with Technical Writing.

Test gather insights and refine features post-release to drive ongoing user adoption and platform value.

Bachelors degree in Communications Marketing Economics Statistics Business or a related field (or equivalent professional experience).

610 years of experience in product analytics or data-quality roles with a proven track record of shipping customer-facing analytics and reporting products.

Deep familiarity with corporate travel and T&E data workflows including GDS OBT and TMC data flows GL mapping rate/tax handling and PNR nuances.

Demonstrated experience defining and enforcing a clear Definition of Done with the discipline to hold a strict no-go release stance when data guardrails fail.

Working SQL and BI literacy (Looker Tableau Power BI) to validate complex dashboards against source systems alongside advanced Excel fluency and Microsoft Office proficiency.

Preferred ability to craft crisp product requirements acceptance criteria high-signal bug/issue reports and buyer-centric UAT scripts.

Strong curiosity and customer empathy to frame problems from the end-user perspective with the skill to separate signal from noise for high-impact decisions.

Excellent verbal and written communication skills to influence Engineering CSM and Tech Writing teams while delivering clear storytelling to executives and buyers.

A strong bias to action combined with high standards keen attention to detail and the confidence to hold releases (not yet) until data integrity is fully verified.

Exceptional ability to work both autonomously and collaboratively managing multiple high-priority complex projects simultaneously and delivering clear work on time.

Solid understanding of modern team productivity tools techniques and cross-functional processes that enable teams to operate smoothly together.