Product Manager
San Francisco, CA - USA
Department:
Job Summary
Job Summary:
Contributes to the design development and implementation of features and workflows within an online research platform used to conduct and manage clinical and cognitive research studies. Identifies and evaluates opportunities to enhance platform functionality based on feedback from researchers study teams and participants and translates these needs into product requirements and actionable development tasks. Coordinates with interdisciplinary teams including developers researchers and external collaborators to support the full product lifecycle from scoping through deployment and iteration. Applies strong project management and organizational skills to manage multiple concurrent studies development efforts and competing priorities across contracts. Leads and facilitates technical discussions contributes to documentation and supports user training to ensure effective adoption and use of platform technologies. Utilizes platform metrics and reporting to inform decision-making monitor performance and identify opportunities for continuous improvement. Contributes to the deployment maintenance and integration of other applications beyond the online research platform.
Department Overview:
Neuroscape a division within the UCSF Department of Neurology and part of the UCSF Weill Institute for Neurosciences is a pioneering translational neuroscience center dedicated to advancing brain health through technology innovation scientific discovery and clinical impact. Neuroscape brings together neuroscientists neurologists psychiatrists engineers game designers and data scientists to develop and rigorously test scalable digital therapeutics neurotechnology platforms and precision medicine approaches designed to improve cognitive function and mental health across the lifespan.
Embedded within the Department of Neurology at UCSF a global leader in patient care neuroscience research and education Neuroscape is uniquely positioned to bridge cutting-edge research with real-world clinical applications. The divisions collaborative and interdisciplinary environment supports innovation at the intersection of neuroscience technology and medicine with a strong emphasis on translating discoveries into accessible interventions that improve lives locally and globally.
Responsibilities
% of time | Essential Function (Yes/No) | Key Responsibilities (To be completed by Supervisor) |
| 18 | Yes | Project Management - develops and manages project plans including goals deliverables resources and timelines for study launches services and platform enhancements of moderate to diverse scope and impact. |
| 12 | Yes | Responsible for the development implementation and optimization of features and workflows within multiple functional areas of an online research platform. |
| 11 | Yes | Translates researcher and study team needs into product requirements and feature enhancements for an online research platform. |
| 9 | Yes | Leads and facilitates technical discussions with advisory groups study teams interdisciplinary collaborators development teams and other stakeholders. |
| 9 | Yes | Acts as a key product/service liaison across Neuroscape and with internal UCSF and external collaborators (academic nonprofit and for-profit) to ensure effective development delivery and operation of technologies within the Neuroscape portfolio. |
| 9 | Yes | Identifies evaluates and contributes to the development and prioritization of opportunities to enhance online research platform functionality and feature delivery based on researcher study team and participant feedback. |
| 8 | Yes | Coordinates with development teams to implement feature enhancements across the full product lifecycle including scoping development QA testing production deployment and user feedback. |
| 7 | Yes | Explains online research platform capabilities digital interventions and digital assessments to study teams researchers collaborators and other stakeholders to drive awareness adoption and effective use. |
| 4 | Yes | Develops and delivers progress reports outlining key activities milestones risks and progress toward goals including feature implementation and study launch readiness. |
| 4 | Yes | Collaborates across academic and industry teams effectively adapting communication style and knowledge to achieve assigned deliverables |
| 3 | Yes | Conducts and supports training for internal and external users for the use of an online research platform and Neuroscapes other digital technologies. Provides technical consultation to users to ensure the platform and digital applications run smoothly and correctly. |
| 3 | Yes | Ensures the preparation maintenance and continuous improvement of documentation including end-user documentation change logs and release notes for various technologies especially those used in online research endeavors. |
| 3 | Yes | Develops tracks analyzes and reports on metrics / key performance indicators to support data-driven decision making. |
| 100% | (To update total % enter the amount of time in whole numbers (without the % symbol - e.g. 15 20) then highlight the total sum (e.g. 1%) at the bottom of the column and press F9. The total sum should add up to 100%.) |
Qualifications
Required Qualifications:
- Bachelors degree in neuroscience biology cognitive science or a related field and one year of experience or equivalent combination of education and experience
- Minimum of one-year of experience required
- Demonstrated ability to identify and prioritize key issues critical to organizational needs and the successful development and delivery of features fixes and enhancements within an online research platform.
- Ability to research collect and analyze targeted information to use in determining product
options or alternatives. - Proficient organization and project management skills to manage multiple concurrent studies
development tasks and platform initiatives including prioritizing competing requests across
multiple study teams and contracts. - Proficient oral communication skills to effectively convey and explain information.
- Proficient written communication skills to draft clear concise documentation reports and specifications.
- Demonstrated ability to lead build consensus and promote effective exchange of information across interdisciplinary teams including study teams and internal and external constituencies.
- Proficient knowledge of Microsoft Office Suite software.
- Ability to translate participant study team and other stakeholder needs into product requirements and actionable tasks understood by development teams.
- Ability to manage product development workflows across the full product lifecycle including scoping development QA testing deployment and iteration.
Preferred Qualifications:
- Advanced coursework or training in data analysis product management or digital health
- Experience supporting or managing digital platforms at scale (e.g. multi-study and multi-user systems).
- Proficient knowledge of product development concepts practices standards processes and project management tools (e.g. Asana ClickUp Plane or similar platforms).
- Working knowledge of web-based platforms cloud services and data collection tools (e.g. AWS Firebase Qualtrics) and their applications to research workflows
- Leads coordination and launch of international collaborations and multiple studies.
- Has at least 10 years of clinical research trial experience
- Experience with IRB protocols and regulatory processes in clinical or research environments.
- Can conjoin study-centric needs from a technical point of view with practical delivery requirements needed for an online clinical trial research.
Required Experience:
IC
About Company
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only camp ... View more