Product Manager Payments and Financial Services

Innovate with purpose

At BILL we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team thats ready to tackle challenges and build cutting-edge solutions. We value purpose drive and curiosityand we thrive in a fast-paced ever-changing environment. Were remote-first with office spaces in San Jose CA and Draper UT and opportunities to connect in person when it counts. BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. Were committed to building a workplace that fosters inclusion and diverse perspectives valuing each persons unique skills and experiences. Wed love to hear from youyou might be just what were looking for whether in this role or another.

Lets give businesses more time for what matters.

Make your impact within a rapidly growing Fintech Company

Join BILL as a Product Manager on the Payments and Financial Services team specifically within the FinSuite Platform. FinSuite is BILLs next-generation payments platform responsible for the core money-movement capabilities that power how hundreds of thousands of SMBs pay vendors manage cash flow and automate their financial operations. The team owns Payment Engine payments processing infrastructure (ACH check RPPS wire) ledger ingestion platform decoupling and a growing set of AI-enabled payment experiences. This is high-stakes high-visibility work: the FinSuite team processed over $30B across 10M transactions per month with a direct line to customer trust and BILLs transactional revenue.

In this role youll own a clearly defined product area or workflow within the FinSuite Platform and drive it end to end from discovery through launch and iteration. Youll write requirements define success metrics manage squad execution and partner closely with engineering design analytics CX GTM Finance and operations to ensure every feature you ship delivers real customer and business impact. Youll also contribute to the teams AI roadmap helping define safe self-service actions instrument payment experiences for AI readiness and measure outcomes for the owned area. SMBs rely on BILL every day to keep their financial operations running. Your work directly shapes that reliability.

Responsibilities:

• Own a defined product area feature set or workflow within FinSuite Platform and drive it from discovery through launch and post-launch iteration.
• Write product requirements user stories success metrics rollout plans and launch-readiness materials that engineering and design can execute against.
• Drive day-to-day squad execution including sprint participation prioritization risk identification and cross-team dependency management.
• Build and maintain a quarterly roadmap for the owned area with a biannual view of priorities and sequencing in partnership with more senior PMs.
• Define and track metrics for the owned workstream covering adoption reliability operational efficiency revenue enablement and AI or self-service coverage where applicable.
• Contribute to AI-enabled payment experiences by clarifying workflows defining tool and API requirements identifying safe self-service actions and measuring containment and customer value.
• Partner with CX Ops GTM Finance and analytics to ensure every feature works operationally and commercially not just technically.
• Proactively identify delivery risks and dependency gaps and escalate with options rather than just problems.

Wed love to chat if you have:

• 2 years of product management experience or equivalent experience in a product-adjacent role with clear ownership of customer and business outcomes.
• Proven ability to ship software products end to end in partnership with engineering and design including writing requirements tracking execution and driving launches.
• Strong written communication skills with the ability to author clear requirements decision documents and stakeholder updates.
• Comfort using data to size opportunities prioritize work evaluate post-launch outcomes and define success metrics at the feature or workflow level.
• Ability to manage ambiguity within a bounded scope move work forward independently and escalate with context when blockers arise.
• Strong cross-functional partnership instincts including the ability to coordinate across engineering design analytics and business stakeholders without losing momentum.

Desired Qualifications:

• Experience in payments fintech platform products or operations-heavy environments where reliability and accuracy are non-negotiable.
• Exposure to AI-enabled product experiences including agent workflows self-service tooling or instrumentation for LLM-based products.
• Familiarity with payment rails (ACH check wire card) or financial services platforms serving SMB customers.

Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

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Whats in it for you

Redefining how businesses automate their work is a fast-paced exciting and fun environment. But we also have benefits and perks to ensure the magic isnt only experienced by our customers but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL:

• 100% paid employee health dental and vision plans (choose HMO PPO or HDHP)
• HSA & FSA accounts
• Life Insurance Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11 Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more

Dont believe us Check out our culture benefits and teams on our career site LinkedIn Life or YouTube pages.

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories perspectives and experiences of our team members. We welcome people of all backgrounds abilities and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent inclusive hiring process that reflects our values. If you need accommodations at any stage please contact . To ensure a fair evaluation our Candidate Integrity Policy prohibits the use of unapproved external assistance including generative AI during live interviews or assessments. Doing so will result in a review and potential disqualification.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.