Product Manager

**Product Manager** Miami FL (Onsite/Hybrid) Long Term **Role Objective:** Support **backlog management** **ticket prioritization** and **QA** across **ResX applications** ensuring smooth delivery & system reliability. ### Key Responsibilities: ### **Backlog Management** Prioritize & groom backlog with stakeholders. **Ticket Triaging** Handle incoming tickets (JIRA ServiceNow Email) & assign to teams. **Quality Assurance** Execute QA functional/regression testing & validate fixes. **Stakeholder Engagement** Work with SMEs & business users provide status updates. **Reporting** Track KPIs SLAs & maintain dashboards. **Tools** Power BI SQL ServiceNow Clarity (PPM). **Ideal Candidate:** Strong in **product backlog QA testing stakeholder management and reporting** with hands-on experience in **ticket triage tools**.
**-** **Thanks & Regards** **Sridhar G** **Account Manager** **Torque Technologies LLC** 1135 Kildaire Farm Road Suite #200 Cary NC 27511 P: F: E: Linkedin: Torque Technologies LLC is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age race color religion sex national origin sexual orientation disability or veteran status.