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Product Manager, Intake & Enrollment
Job Location:
Job Location:
Ankeny, IA - USA
Yearly Salary:
USD 110000 - 130000
Yearly Salary:
Posted:
29 September 2026 (Yesterday)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
As a Product Manager Intake & Enrollment at Moms Meals youll own the capabilities workflows and experiences that support the earliest stages of the customer journey from referral and enrollment through qualification and intake. Youll work closely with case managers care coordinators providers health plans and internal operations teams to streamline processes reduce friction and improve customer outcomes.
Partnering with engineering research design analytics and business stakeholders youll translate customer user and operational insights into scalable solutions that improve efficiency conversion and service delivery. Salesforce will be a core platform within your product domain requiring a strong understanding of CRM-driven workflows customer experiences and operational processes. This role is ideal for a product manager who enjoys solving operational challenges improving workflow efficiency and creating seamless experiences at the front door of the customer journey.
Salary range: $00 plus 10% bonus
Remote hires will be required to travel to our headquarters in Ankeny IA (company paid) on their first day for orientation.
At this time we are NOT considering applicants that require immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes but IS NOT LIMITED TO: F1-OPT F1-CPT H-1B TN L-1 J-1 etc.
Benefits
Our employees enjoy a generous package of benefits that we are thrilled to provide and feel is part of what makes us different as an employer. We value our team members and this is one way we can show it.
Benefits include:
-PTO holiday pay and holiday of choice
-401(k) match
-Life insurance
-Short-term disability
-Health dental and vision insurance
-Maternity/paternity leave
-Health savings account (HSA)
-Flex spending accounts (FSA) health and dependent
Position Responsibilities may include but not limited to
- Own product capabilities supporting referral management eligibility intake enrollment and other top-of-funnel customer experiences
- Partner with Intake Customer Care Operations Marketing providers case managers care coordinators and health plan stakeholders to identify workflow challenges and opportunities for improvement
- Conduct user interviews analyze workflows and review operational data to uncover pain points and opportunities to improve customer and employee experiences
- Monitor referral intake enrollment conversion throughput and adoption metrics prioritizing enhancements that improve operational performance and customer outcomes
- Translate business needs and discovery findings into workflow journeys product requirements user stories and acceptance criteria
- Partner closely with Salesforce administrators architects and engineering teams to improve Salesforce-based workflows automation and user experiences
- Collaborate with engineering to deliver solutions that are scalable usable and operationally effective
- Support product launches training documentation and adoption strategies to ensure successful implementation of new capabilities
- Communicate priorities progress risks and outcomes clearly to stakeholders and business partners
- Collaborate with analytics teams to define reporting and visibility needed to support intake operations and product performance
Required Skills and Experience
- 4-6 years product management experience preferably within healthcare healthcare technology or other regulated industries
- Experience working with Salesforce CRM and customer-facing workflow management systems
- Experience supporting referral management intake enrollment customer onboarding lead management customer acquisition or other top-of-funnel business processes
- Understanding of Medicaid programs managed care organizations provider networks care coordination case management or referral-driven healthcare services
- Demonstrated ability to manage product capabilities from discovery through delivery in Agile environments
- Strong analytical skills and ability to use operational and customer data to drive prioritization decisions
- Experience applying AI-enabled tools and automation to improve operational workflows product management effectiveness and customer or business outcomes
- Ability to translate complex business processes into clear requirements user stories and acceptance criteria
- Excellent written and verbal communication skills across technical and non-technical audiences
- Strong collaboration skills and ability to build trust across business and technology teams.
- Curiosity adaptability and eagerness to learn and grow
Physical Requirements
- Repetitive motions that include the wrists hands and/or fingers
- Sedentary work that primarily involves sitting remaining in a stationary position for prolonged periods
- Visual perception to perform job including peripheral vision depth perception and the ability to adjust focus
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
