Product Manager Insurance Services

DXC Technology is a leading enterprise technology and innovation partner delivering software services and solutions to global enterprises and public sector organizations helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services Application Modernization and Industry-Specific Software Solutions DXC modernizes secures and operates some of the worlds most complex technology estates.

DXCs Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise proven software platforms and innovative AI-driven solutions. A global market leader in core insurance platforms ISB delivers solutions across policy administration claims billing analytics and digital engagement supporting Life & Annuity Property & Casualty and Specialty insurance markets. Youll directly shape how the worlds leading insurers operate by helping to transform the policy underwriting and claims systems that millions of people rely on every day.

As a Product Manager Insurance Services within DXC Technologys Insurance Software and Business Process Services (BPS) organization you willbe responsible formanaging the Insurance Services roadmap and ensuring successful delivery of capabilities that meet customer needs businessobjectives and operational requirements. Working closely with Product Leadership Architecture Engineering Delivery Operations Sales and Customer Success teams you will translate business requirements into scalable product capabilities and technical solutions that support modernization and operational transformation.

This role requires a strong blend of product management business analysis solution design and technical leadership skills. The successful candidate will lead customer discovery requirements gathering business process improvement backlog management release planning and stakeholder alignment activities while partnering closely with Architecture and Engineering teams to deliver API-driven microservices-based solutions that improve business outcomes and customer experience.

The ideal candidate has experience applying modern Product Management techniques including customer discovery collaborative discovery workshops user story mapping rapid prototyping requirements decomposition Agile delivery practices and continuous backlog refinement. This individual must be comfortable working across business and technical teams to define solutions prioritize investments and drive successful execution.

Key Responsibilities

Insurance Services Roadmap and Delivery Management

• Own and manage the Insurance Services roadmap backlog priorities and release plans.

• Partner with Product Leadership to translate strategicobjectivesinto actionable product and service initiatives.

• Define and prioritize features enhancements integrations and operational improvements based on customer requirements business value technical feasibility and organizational priorities.

• Lead roadmap planning backlog grooming release readiness activities and stakeholder communications.

• Maintain backlog quality and readiness within Jira ensuring work is properly refined prioritized and aligned with deliveryobjectives.

• Work closely with Engineering Architecture Delivery and Operations teams to ensure successful execution of roadmap commitments.

• Manage dependencies risks technical constraints and competing priorities across multiple initiatives.

• Support annual planning release planning and portfolio prioritization activities.

• Monitor roadmap progress and communicate status risks milestones and recommendations to leadership and stakeholders.

Product Discovery Requirements and Process Design

• Lead customer discovery activities to understand business needs operational challenges workflow inefficiencies and modernization opportunities.

• Facilitate collaborative discovery workshops with customers business stakeholders architects engineers and operational teams.

• Gather analyze and document functional and non-functional requirements that support scalable solution development.

• Utilize modern Product Management practices including User Story Mapping customer journey mapping process modeling and design thinking techniques.

• Create user stories epics acceptance criteria process flows capability maps and solution requirements that clearly communicate businessobjectivesto technical teams.

• Drive Business Process Re-engineering (BPR) initiatives byidentifyingopportunities for process simplification automation workflow optimization and operational transformation.

• Partner with stakeholders tovalidateproposed solutions through rapid prototyping proof-of-concept activities and iterative feedback cycles.

• Ensure traceability between businessobjectives customer requirements technical solutions and delivered outcomes.

Technology and Modernization Enablement

• Develop andmaintaina strong understanding of DXC Insurance Services platforms APIs integration frameworks workflow solutions and shared technology services.

• Partner with Architecture and Engineering teams to define scalable solutionsleveragingAPI-first microservices-based and cloud-enabled architectures.

• Participate in solution design discussions involving APIs integrations event-driven architectures workflow automation data services AI-enabled capabilities and modernization initiatives.

• Define and prioritize requirements for system integrations APIs workflow automation and reusable business services.

• Support the evolution of reusable business capabilities shared components services integrations and technical accelerators.

• Collaborate with technical teams to evaluate modernization opportunities technical debt reduction cloud adoption strategies and platform improvements.

• Ensure product requirements align with architecture standards security requirements compliance obligations and operational support models.

Cross-Functional Leadership and Execution

• Collaborate across Product Management Architecture Engineering Delivery Operations Business Process Services and Customer Success teams.

• Facilitate prioritization discussions backlog refinement sessions sprint planning activities and stakeholder decision-making processes.

• Balance customer needs operationalobjectives technical constraints and strategic priorities when making product decisions.

• Communicate complex business and technical concepts effectively across executive operational and technical audiences.

• Coordinate execution activitiesto deliver roadmap commitments on time and within scope.

• Support customer adoption go-to-market readiness product demonstrations and strategic customer engagements.

Qualifications

• Bachelors degree in Business Computer Science Information Technology Engineering ora relatedfield.

• 7-10 years of experience in Product Management Product Ownership Business Analysis Solution Design Software Delivery or related disciplines.

• Proven experience gathering and translating business requirements into scalable technical solutions.

• Experiencefacilitatingcustomer discovery sessions requirements workshops and cross-functional solution design activities.

• Strong experience managing product roadmaps Agile backlogs release planning and cross-functional delivery efforts.

• Demonstrated ability to work effectively across business and technical teams to deliver complex initiatives.

• Strong analytical organizational problem-solving and decision-making skills.

• Excellent communication stakeholder management presentation and facilitation skills.

• Experience supporting customer engagements product demonstrations RFP responses and strategic growth initiatives.

Technical Skills and Experience

• Strong experience with Agile Product Management and Product Owner practices.

• Advanced experience using Jira for backlog management sprint planning release planning workflow management and backlog grooming.

• Expertisein User Story Mapping Epic decomposition story refinement acceptance criteria development and backlog prioritization.

• Experience conducting customer discovery collaborative workshopsrequirementselicitation and solution definition activities.

• Strong understanding of REST APIs API lifecycle management integration patterns and API-first solution design.

• Experience working in environments leveragingmicroservicesarchitectures service-oriented architectures and distributed systems.

• Understanding ofevent-drivenarchitectures workflow orchestration and enterprise integration approaches.

• Experience creating process models workflow diagrams capability maps business requirements and solution documentation.

• Ability to partner effectively with architects and engineering teams to define prioritize and deliver technical capabilities.

• Experience supporting cloud-based platforms and SaaS delivery models.

• Familiarity with AI-enabled workflows automation technologies analytics solutions and digital transformation initiatives.

Preferred

• Experience supporting insurance operations insurance technology solutions or business process services environments.

• Experience working on large-scale modernization digital transformation API enablement or cloud migration initiatives.

• Familiarity with DXC Assure solutions and the broader insurance technology ecosystem.

• Experience supporting platform modernization system integration and operational transformation programs.