Product Manager

You enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in the Service Product team you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Lead coach and develop Product Associates to deliver best in class servicing applications and features
• Identify implement and monitor continuous process improvements across the area product
• Ensure adherence to risk and quality controls as well as promote cross-product engagement
• Partner with Area Product Owner and Product Managers to develop a product strategy and product vision that delivers value to customers
• Lead team members to conduct discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Lead team members to create and maintain a product backlog that supports the overall strategic roadmap and value proposition
• Lead team members to complete project tollgates such as communication training readiness etc.
• Contribute to and promote the framework for tracking the products key success metrics such as cost feature and functionality risk posture and reliability

Required qualifications capabilities and skills

• 5 years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle design and data analytics
• Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management

Preferred qualifications capabilities and skills

• Demonstrated prior experience working in a highly matrixed complex organization
• Preferred experience supporting more than one CCB Operations Function/Line of Business

This position does not support sponsorship now or in the future