Product Manager, Gx Customer Solutions

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

The Product Manager is responsible for driving the sales & marketing activities to key customers for the McKesson Gx private label products. The role will work within the NorthStar Commercial team on activities related to optimizing revenue developing new business with customers and supporting the Commercial team in streamlining data sources with Demand Management Programs ClarusONE Global Sourcing and Supply Chain teams.

The Product Manager role will have full sales responsibility & be the primary point of contact for McKesson affiliated Strategic Accounts and other non-PSAS specific customers. This is a customer facing role within the Commercial team. This is a highly cross functional role that is critical to McKesson Generics ability to drive growth.

Key Responsibilities

• Own all NorthStar portfolio activities for assigned customer accounts including portfolio strategy opportunity identification and day-to-day customer engagement

• Partner with Commercial leadership to drive new business growth while protecting and expanding existing accounts through proactive high-quality customer support

• Lead analytics and reporting for the team ensuring accurate timely insights and maintenance of shared reporting tools

• Collaborate cross-functionally with Demand Management Program Global Sourcing Supply Chain and Pricing teams to align on product supply and customer updates

• Communicate key account updates including award status pricing changes product launches/exits and industry trends; develop clear customer-facing materials (e.g. slide decks)

• Serve as primary point of contact for ad hoc customer inquiries related to manufacturing labeling materials and supply-related questions

• Support special projects including new product launches sales initiatives and inventory optimization efforts

• Monitor customer performance (e.g. volume service levels) and partner with Demand Management to drive account-level improvements

• Ensure internal alignment on bid strategy ROFR activities and overall account performance across the Commercial team

• Manage all customer account inquiries related to the NorthStar portfolio delivering accurate timely and proactive communication

• Identify continuous improvement opportunities and implement solutions to enhance processes customer experience and business outcomes

Minimum Requirement

• Degree or equivalent and typically requires 4 years of relevant experience.

Education

• 4-year degree in Marketing Business or related field or equivalent experience

Critical Skills

• 4- years of work experience in Account Management Product Commercialization Sales Support or analytics preferably within generics pharmaceuticals or healthcare distribution

• Strong communication skills for both internal and external customers and ability to drive initiatives through a matrixed organization.

• Highly organized & self-motivated with ability to multitask and prioritize workload under strict deadlines

• Embraces emerging technologies including Agentic AI and Copilot to drive automation accelerate decision-making and modernize commercial execution

• Hands-on expertise with BI and visualization tools (e.g. Power BI Tableau) and advanced Excel and PowerPoint to create executive-ready materials.

• Working knowledge of relational databases and querying (e.g. SQL; platforms such as

• Snowflake SQL Server Oracle).

• Demonstrated ability to influence individuals and exercise good judgement in a fast-paced decision-making environment

• Ability to think strategically logically analytically problem-solve and lead initiatives

• Strong attention to detail and accuracy with the desire to seek improvements in processes.

• Strong proficiency in standard software (Outlook Word Excel PowerPoint SharePoint)

Travel

Potential for 10-25% travel

This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

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McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.

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