Product Manager Digital

Job Title: Product Manager - Digital
Location (On-site Remote or Hybrid): San Antonio TX (remote)
Contract Duration: Contract until 07/31/2027

Must Have

• 3 years of experience in Jira managing backlogs roadmaps sprints spikes and quarterly releases.
• Ability to track metrics analyze trends and operationalize reporting workflows.
• Comfortable identifying blockers and working across teams to remove them.
• Excellent cross team coordination prioritization and communication skills.
• Experience working with tooling ecosystems such as GitHub Adobe Experience Manager (AEM) analytics platforms or similar systems.
• Familiarity with design systems development workflows and digital accessibility standards.
• Proven experience as a Product Manager Program Manager or Operations Manager supporting multi- disciplinary digital teams.
• Skilled at creating organizing and maintaining documentation action trackers and structured decision logs.
• Strong ability to create order drive clarity and operationalize complex processes.

Nice To Have

• Background supporting or maturing design operations (DesignOps) or developer experience (DevEx).
• Experience leading or improving retrospective practices across multiple squads.
• Experience working with third party vendors and procurement processes including RFP development.
• Familiarity with tools like Adobe Analytics Google Analytics SiteImprove or equivalent platforms.
• Hands-on experience as a UX designer or researcher.
• Knowledge of accessibility standards for digital products.
• Prior work in organizations with complex multi team digital ecosystems that are maintaining legacy systems while moving through digital transformation activities.

Role Summary
Were looking for an experienced Product Manager to accelerate and scale the maturity of our Digital User Experience Product (DUXP) team. This role is ideal for someone who thrives on bringing order to ambiguity optimizing systems and building operational excellence across design development and research teams.

Youll serve as the connective tissue across squads ensuring standards are adopted tools are fully leveraged processes run smoothly and outcomes are consistently achieved. If youre passionate about improving organizational efficiency enabling teams and strengthening the foundations of a cross-channel design and development ecosystem this role is for you.

Key Responsibilities

• Scale and operationalize DUXP standards across design development and content systems (GitHub AEM Cloud AEM EDS).
• Track progress and unblock teams by managing cross-squad priorities identifying upstream and downstream dependencies and reinforcing alignment.
• Enable third party vendor compliance with design accessibility and ADA standards; partner with Supply Chain to ensure requirements are included early in RFP stages.
• Strengthen code quality practices by reinforcing code reviews naming conventions and sustainable coding hygiene.
• Improve onboarding for new contractors through consistent documentation standards metrics and success criteria across all disciplines.
• Reduce distractions and decision churn by maintaining action logs meeting notes decisions and documentation to keep teams focused and aligned.
• Ensure retrospectives are completed with learnings shared across squads.
• Manage O&M time tracking hygiene ensuring time codes are available correctly used and aligned for accurate budget tracking.
• Track decisions and actions across design development QA research and product forums to identify and resolve inconsistencies.
• Streamline analytics reporting by tracking monthly metrics and optimizing data collection processes across squads.
• Maximize usage of our analytics tools (Adobe Analytics Google Analytics SiteImprove) to support data driven decision making.
• Act as a product manager focused on outcomes ensure DUXP capabilities are consistent effective and measurable.