Product Manager

About the Company

Collinsonis a global privately owned company helping the world travel with ease confidence and better experiences.

We bring together specialists across travel loyalty and insurance to deliver market-leading airport experiences customer engagement and insurance solutions to more than 400 million consumers worldwide.

At the heart of our travel experience offering is Priority Pass the worlds original and leading airport lounge and experiences programme giving members access to 1500 lounges and travel experiences across 650 airports in 148 countriesincluding dining wellness retail sleep and spa options that transform the journey itself.

We partner with:

• 1400 banks and financial institutions

• Leading payment networks (including Mastercard Visa American Express)

• 90 airlines

• 20 global hotel groups

What we do

We design and deliver products that elevate every stage of the travel journey:

• Airport experiences & lounge access

• Loyalty and customer engagement solutions

• Travel insurance and protection services

From launching Priority Pass to pioneering direct travel insurance in the UK (Columbus Direct) Collinson has consistently led innovation in travel services. Today we continue to invest heavily innew ideas technology and partnerships to redefine what great travel feels like.

Our purpose

We believe in doing good beyond profitcreating opportunities for our people giving back to communities and building meaningful impact where weoperate.

Our people

Our success is powered by 2200 global colleagues who bring diverse perspectives deepexpertise and a shared ambition to improve how the world travels.

Purpose of the job
We are seeking aProduct Manager to join our global team and drive the strategy development and delivery of high-impact product initiatives across multiple markets. This role sits at the intersection of business technology and customer experience ensuring that product outcomes deliver measurable value at scale.

The ideal candidate combines strong product intuition with solid technical depth enabling effective collaboration with engineering teams to shape solutions define clear requirements and contribute to technical design discussions. You willoperatein a fast-paced highly cross-functional environment working seamlessly with stakeholders across regions cultures and time zones.

This role requires a leader who is highly structured and data-driven with a strong focus on customer needs and business outcomes. You will play a key role in aligning diverse teams around a shared product vision translating complex challenges into clear priorities and ensuring successful execution from discovery through delivery.

Key Responsibilities

• Defineand drive product strategy roadmap and priorities aligned with companyobjectives.

• Partner closely with engineering architecture UX/UI operations and commercial teams to deliver scalable and high-quality solutions.

• Work directly with development teams on technical requirements product architecture discussions integrations APIs dependencies and delivery planning.

• Translate complex business and operational needs into detailed product requirements and technical specifications.

• Lead cross-functional initiatives across global teams and stakeholders.

• Drive product discovery user research and data analysis to support strategic decision-making.

• Facilitate alignment between technical and non-technical stakeholders.

• Prioritize initiatives based on customer impact technical feasibility and business value.

• Monitor product performance KPIs and customer feedback to continuously improve the user experience.

• Identifyrisks dependencies and technical constraints early to support efficient execution.

Knowledgeskillsand experience

• 5years of experience in Product Management preferably in global or enterprise environments.

• Strong technical background with experience working directly with software engineering teams.

• Ability to understand system architecture APIs integrations technical dependencies and software development processes.

• Proven experience translating business requirements into technical deliverables and user stories.

• Experience working with cross-functional and distributed global teams.

• Strong understanding of Agile/Scrum methodologies and product delivery lifecycle.

• Excellent communication and stakeholder management skills.

• Strong analytical organizational and problem-solving abilities.

• Ability to manage multiple priorities in a fast-paced environment.

• Team-player mindset with strong collaboration and interpersonal skills.

• Bachelors degree in Computer Science Engineering Information Systems Business or related field preferred.

• Bi-lingual (US English and Latin American Spanish or Brazilian Portuguese)

• Comfort working acrossglobal and virtualteams with an appreciation for regional nuance and cultural dynamics.

• Experience in SaaS enterprise platforms or digital product ecosystems.

• Previousexperience in technical roles such as Business Analyst Software Engineer Solutions Architect or Technical Product Manager.

• Experience working with cloud-based systems integrations or platform products.

• Experience leading products across multiple markets or regions.

• MBA or advanced degree is a plus.

What we value

• Strong ownership mindset

• Collaboration and teamwork

• Technical curiosity and continuous learning

• Strategic thinking with hands-on execution

• Clear communication across technical and business teams

• Customer-centric problem solving