Product Manager

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Job Description:

• RyderShare Product Marketing & Go-To-Market Own RyderShare positioning framework and messaging pillars across customer segments and use cases. Partner with Product to influence roadmap narrative and ensure market-facing clarity before launches. Translate RyderShare features into customer-friendly narratives and feature-to-benefit mapping (use cases outcomes why it matters). Support launches and releases by producing the content package: customer announcements internal launch notes sales talk tracks and FAQ updates
• Sales Enablement for RyderShare Create and maintain RyderShare enablement assets: pitch decks one-pagers battle cards ROI/value tools talk tracks and training materials. Deliver training sessions and onboarding content for Sales and Customer Success Teams.
• Technical Writing & RyderShare Help Content (Knowledge Base) Ensure product documentation reflects consistent positioning clarity and customer value narrative. Write and maintain help center articles FAQs how-to guides and product documentation that reduce support dependency and accelerate self-service. Collaborate with Product Managers Engineering Support and CS to validate accuracy and keep documentation aligned with releases. Establish lightweight documentation standards: templates voice/tone guidelines article taxonomy and definition of done for docs tied to releases
• Light Design & Visual Content ProductionComfortable producing clean professional assets without reliance on a dedicated design and format sales collateral product one-pagers pitch decks and training materials with clean on-brand simple visual assets used in knowledge base content (annotated screenshots diagrams icons feature callouts).Produce reusable templates for decks/docs and help maintain a consistent visual basic multimedia content needs (e.g. storyboard support scripts or copy for product overview videos).

• Ensure adherence to SLAs and participate in reporting metrics for ticket performance and resolution trends.
• Perform other duties as assigned

• Comfortable in Figma Canva Adobe and PowerPoint. Required

• Bachelors Degree in Marketing Communication Advertising Required
• 5 years or more in 5 years in Product Marketing Technical Content or hybrid PMM roles. Required
• 5 years or more in Exp partnering directly with PMs & Engineering to shape messaging. Required
• 5 years or more in B2B SaaS or technology-enabled platform experience. Preferred

• Yes 10-20%

Job Category

Our Culture & Commitment:

At Ryder youre trusted to make an impactwhile enjoying room to grow and having a voice thats heard. Our culture is built on respect collaboration and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

Thecompensationofferedtoa candidate may be influenced by a variety of factors including the candidates relevant experience; education including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; position may also be eligible to receive an annual bonus commission and/or long-term incentive plan based on the level and/ for the position are below:

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Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a @ email address and will never conduct an interview online through a chat type forum messaging app (such as WhatsApp or Telegram) or via an online questionnaire. During an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder ator.

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