Product Manager Contract Lifecycle Management (CLM)

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Team Overview

The team sits within Digital Transformation (TruOps) under Global Operations and is responsible for enabling the quote-to-order process supporting Sales Pricing Legal and downstream systems. They own the tools and platforms used to convert customer proposals into executed contracts and orders with a strong focus on process optimization and future state transformation. The Product Manager CLM role will specifically own the contracting and CLM capability as part of this broader ecosystem.

This role reports directly to the Vice President Business Operations Division. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• This role exists to deliver advanced Contract Lifecycle Management capabilities that support enterprise contracting and the endtoend QuotetoDelivery process.
• Serve as the business owner for CLM establishing longterm strategy vision roadmap and maturity model aligned to Revenue Operations Governance and Global Operations priorities.
• Prioritize initiatives based on business value stakeholder input regulatory requirements and measurable outcomes.
• Drive delivery of CLM functionality that improves contract generation negotiation execution obligation management reporting and analytics with a focus on automation integration and AI enablement.
• Act as the bridge between business operations and technology teams ensuring requirements are translated into effective and scalable technical solutions.
• Lead and coordinate delivery across Business Analysts Business Administrators technology development resources system integrators and software vendors.
• Ensure CLM roadmap alignment with broader QuotetoDelivery initiatives while meeting evolving business needs legal requirements and global operating considerations.

Required Knowledge and Experiences

• Bachelors degree in business administration Operations Information Systems or a related field required to support enterprise product ownership and governance responsibilities.
• 5 years of experience in contract lifecycle management contract operations legal operations procurement or enterprise systems delivery.
• Demonstrated experience leading business ownership of enterprise platforms or digital capabilities including roadmap development and backlog prioritization.
• Strong understanding of endtoend contract lifecycle processes and associated business legal and compliance risk considerations.
• Proven ability to work crossfunctionally and influence senior stakeholders across Legal Sales Finance Compliance Risk and Technology.

Required Technical Skills

• Strong understanding of the full software development lifecycle (SDLC) with experience delivering in an agile environment.
• Experience gathering business requirements tied to Salesforce or willingness to learn Salesforce standards and governance practices.
• Ability to clearly articulate business needs priorities and success metrics to implementation and technology teams.
• Experience with DocuSign CLM and Salesforce platforms preferred.

Were also looking for the preferred skills below. Whether you are proficient or could use some brushing up were happy to support your career development and growth in:

• Exposure to enterprise governance models product management practices SDLC or Agile delivery frameworks.
• Familiarity with regulatory compliance or risk frameworks impacting enterprise contracting.
• Experience working in a global or highly matrixed organization.
• Strategic thinking combined with strong execution discipline and datadriven prioritization.
• Stakeholder facilitation consensusbuilding and businesstotechnology translation skills.

CLM Strategy & Capability Delivery

• Own the CLM vision strategy and roadmap including AI-enabled contracting capabilities and end-to-end lifecycle support
• Lead demand prioritization and delivery of CLM functionality integrations data architecture and process improvements

Governance & Operating Model

• Establish and manage CLM governance standards KPIs and performance metrics aligned with Revenue Operations
• Ensure solutions support global end-to-end contract processes with upstream (quoting) and downstream (billing) considerations

Stakeholder Management & Change Enablement

• Serve as the central point of coordination across Legal Sales Finance Procurement Compliance Risk and IT
• Drive alignment communicate roadmap and progress and partner with change teams to ensure adoption and value realization

Vendor & Technology Partnership & Delivery Leadership

• Manage CLM vendors licensing renewals and system integrator engagements to maximize ROI
• Partner with IT Business Analysts and Product Owners to translate business needs into delivered technical solutions

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Benefits that support every part of your life:

At TransUnion we design benefits to help youfeel well do well and plan wellfrom day one.

For Your Health: Enjoyday-one eligibilityfor medical dental and vision coverage plus supplemental plan options. Spousal domestic partner and other eligible dependent coverage is available on select plans. Choose taxadvantagedHSAandFSAaccounts to make everyday care more affordable.

For Your Protection: Weve got your back withcompanypaid basic life and AD&D optionalvoluntary life and AD&Dfor you and your family andshort and longterm disability. You can also opt into alegal planpet insurance andtravel accident coverage.

For Your Family: Fromadoption assistance and fertility planning coveragetocaregiver support were here for every chapter. AccessDependent Care FSA for possibility of an employer match a andup to 12 weeks of paid parental leavewith eligibility for a thoughtful gradual return.

For Your Future: Build toward whats next with our401(k) with employer matchandEmployee Stock Purchase Plan (ESPP). Tapfinancial wellness resourcescareer coaching and optionallongterm care insuranceto plan confidently.

For You: Grow and recharge withtuition reimbursementflexible time off for exempt employees or paid time off for nonexempt employees up to 12 paid holidays per year commuter benefits employeediscountscharitable gift matching andpaid volunteer time off plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access24/7 supportincluding professionaltherapycoaching and emotional wellbeing programs alongside guided meditation and resources that supportphysical mental social and financial wellness.

We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnions Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting .

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.

TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.

Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.

The U.S. base salary range for this position is $100100.00 - $150000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion actual compensation is based on careful consideration of additional factors such as (but not limited to) an individuals education training work experience job-related skill set location and industry knowledge as well as the scope and responsibilities of the position and market considerations. Regular fulltime non-sales positions may be eligible to participate in TransUnions annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview:

At TransUnion we encourage and are committed to creating a real positive impact and shared sense of purpose within our Workforce for Good which empowers our people to grow innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the drivers seat of their professional development while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; thats why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good youll work with great people pioneering products and cutting-edge technology.

TransUnions Internal Job Title:

Advisor Business Processes

Company:

TransUnion LLC