Product Manager B2B Broadband
Long Island, NY - USA
Job Summary
Are you looking to Optimize your life Start your exciting path to a rewarding career today!
We are Optimum a leader in the fast-paced world of connectivity and were seeking driven and enthusiastic professionals to join our team empower lives fuel businesses and drive innovation. Connectivity is now longer a luxury but a necessity. A career at Optimum means youll be enabling progress and enhancing lives by providing reliable high-speed connectivity solutions that keep the world connected. Our successes now and in the future are powered by our amazing product a commitment to our people and culture and the connections we make in our communities.
If you are resourceful collaborative and passionate about delivering consistent excellence Optimum is for you!
Reporting to the Director of Connectivity Solutions the Manager B2B Broadband Services will define develop evolve and deliver new products and features for Optimums Broadband products portfolio. The Manager is responsible for driving the development and ongoing life-cycle support for Optimum Broadband solutions and associated services (e.g. security services static IP).
This role will leverage advanced analytics AI/ML and Generative AI technologies to enhance product innovation accelerate development cycles and deliver intelligent data-driven broadband solutions. The Manager will play a key role in embedding AI capabilities into product design customer experience network intelligence and operational efficiency.
- Develop and refine the B2B Broadband roadmap aligning it with the companys overall strategic goals
- Define product vision goals and KPIs including AI-driven performance metrics predictive insights and automation targets
- Drive a matrix organization that partners with business-oriented product partners as well as cross functional technical resources including product managers engineers designers and other relevant roles
- Own the end-to-end product lifecyclefrom concept and development to launch scaling and enhancement
- Partner with cross-functional teams across engineering sales marketing and support to ensure strong product-market fit
- Define and execute an AI strategy across broadband products including ML predictive analytics and Generative AI
- Drive development and deployment of AI/ML models in collaboration with data science and engineering teams
- Prioritize features enhancements and bug fixes based on market demand and customer feedback
- Manage the entire product lifecycle including product launch maintenance and eventual retirement or replacement
- Work with agile teams as they perform feature of design development testing
- Continuously monitor performance and customer satisfaction making data-driven decisions for improvements
- Enhance customer experience through automation AI insights and digital transformation initiatives
- Ensure that product management activities align with revenue and profitability targets
- Effectively communicate Broadband product strategies updates and performance metrics to executive leadership stakeholders and the broader organization
- Collaborate with monetization sales and marketing teams to create go-to-market strategies and sales enablement materials
- Stay informed about industry regulations and compliance requirements relevant to B2B Broadband products and services
- Conduct trials based on customer requirements and develop products in collaboration with the entire technology organization
- Stay up to date with emerging technologies and industry trends to identify opportunities for innovation and product differentiation
- Bachelors degree; MS or MBA or specialization in Data Science AI or Analytics preferred
- 7 years experience successfully managing high profile cross-functional products for major Telecommunication company
- Minimum five years experience in a product management and/or product operations role
- Strong knowledge of IP Protocols Access Technologies (FTTH Cable FWA) with understanding of AI applications in network optimization and service delivery
- Experience with broadband/cable background and heavily regulated B2B environment
- Experience working with engineering and technical architecture including AI/ML systems APIs and data platforms
- Extensive experience with engineering technical architecture and automation frameworks for B2B Connectivity solutions
- Proven experience with technical product management and product development
- P&L knowledge with a strong track record of growth and accomplishments/achievements
- Proven ability to collaborate across organizations
- Analytical thinker who uses data to drive decisions and balances both short- and long-term needs of customers
- Robust understanding of consumer behavior and experience using different channels to engage
- Knowledge of Jira and Confluence
At Optimum every action and interaction we take part in is driven by our three Guiding Principles: Do Whats Right Drive One Optimum and Make It Happen. These arent just words they help us build trust create real community and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. Its all part of the bigger picture of Be The Difference where each employee knows they have the power to enact real change share new ideas and understand that learning never stop.
If you have the drive to succeed and are ready to embark on a thrilling career seize this opportunity today and join our winning team. Together well shape the future of connectivity.
All job descriptions and required skills qualifications and responsibilities for a particular position are subject to modification by the Company from time to time in the Companys discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting hiring and promoting qualified people of all backgrounds regardless of gender race color creed national origin religion age marital status pregnancy physical or mental disability sexual orientation gender identity military or veteran status or any other basis protected by federal state or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers professional or employment related information photos education information and/or protected classifications under federal and state law. This information is collected for employment purposes including identification work authorization FCRA-compliant background screening human resource administration and compliance with federal state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors including skills and experience. The starting pay rate/range at time of hire for this position in New York is $123379.00 - $202694.00 / year. For other locations please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire and do not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time we do not provide visa sponsorship for employment.
Required Experience:
IC
About Company
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