Product Manager, Apple Services Commerce

Imagine what you can do here. At Apple new ideas have a way of becoming extraordinary products services and customer experiences. nnThe Apple Services Commerce Product team is looking for a seasoned and passionate Product Manager to lead the strategy and build scalable capabilities of Accounts lifecycle and management for Apple Media u0026 Purchases. Our Commerce Product team builds the foundational platform features that empower Apple Services and third-party developers and publishers to monetize content by pricing and selling subscriptions and consumables offering promotions ultimately connecting millions of users with incredible a Product Manager you will own the product vision and roadmap for accounts features shaping strategy and prioritizing initiatives that enhance customer experience and drive business value. You will translate this vision into well-defined requirements and collaborate with cross-functional teams to deliver seamless secure private and scalable experiences that are consistent across all platforms.

The Apple Services Commerce Product Manager role owns the end-to-end strategy and execution of foundational account experiences from initial sign-up and authentication through ongoing account management security recovery and deactivation. This role is responsible for ensuring account experiences are intuitive for users while meeting the highest standards for security privacy and Product Manager performs competitive research comes up with new feature ideas drives roadmap prioritization defines success metrics writes product requirements and uses data and experimentation to continuously improve sign up funnel conversion retention and account health across different various role plays a critical part in building user trust and enabling seamless access to products and services at scale.

Own the product vision strategy and roadmap for user account creation and lifecycle managementnDefine and enhance core experiences including account creation sign-in authentication tokens verification account recovery profile management account linking and deactivationnBalance user experience security privacy compliance and platform scalability in all product decisionsnPerform competitive analysis and come up with innovative product conceptsnTranslate complex technical requirements from security privacy regulatory into intuitive user experiencesnPartner closely with engineering to define technical requirements and drive execution from concept to launchnUse data experimentation and user research to identify friction points and continuously improve account sign up funnel conversion and retentionnCollaborate with cross-functional teams (Design Engineering Security Privacy Legal Customer Support Trust u0026 Safety) to ensure alignment and successful delivery of the productnEstablish clear success metrics and monitor performance across the account lifecyclenAct as a subject-matter expert to influence product decisions on account systems identity and lifecycle best practices across the organization

Bachelors Degree in Business Engineering Computer Science etc.n7 years of product management experience with ownership of platform or user-facing systemsnStrong experience with user identity authentication account management or lifecycle flowsnStrong ability to translate business needs to feature and product designsnExcellent communication skills with the ability to influence without authoritynExperience working on large-scale global products is a strong plusnExtraordinary relationship skills collaborating and influencing across teamsnProven ability to ship high-quality products in complex cross-functional environmentsnDeep empathy for users combined with a strong understanding of security privacy and risk trade-offsnHighly analytical and comfortable using data to drive decisions and prioritize workn

MBA or Masters Degree in related fields is preferrednPrior experience working in user accounts space is a strong plusnWorks effectively in a rapid and very collaborative environment and manages ambiguity with minimal guidancenAnalyze market trends customer behavior and competitive landscape to uncover growth opportunities and support business decisionsnExpertise in leading growth and customer acquisition efforts for subscription services