Product Manager, Analytics & AI

We are seeking aProduct Manager Analytics & AIto drive the strategy and execution of intelligent capabilities acrossResideossoftware portfolio. This includes theResideoTechnician AppResideoConnect App andResideoOne Portal all powered by Resideos FORTIQplatform.

This role will define and deliver a cohesive AI and analytics vision that enhances user experiences simplifies workflows and enables smarter home and building management. You will play a critical role in scaling data-driven capabilities that reduce friction improve operational efficiency and drive measurable business results.

JOB DUTIES

Define Product Strategy

• Develop and execute a unified AI and analytics strategy acrossResideosdigital ecosystem

• Translate business goals into scalable product capabilities and data solutions

Drive Cross-Functional Execution

• Partner with teams acrossSoftware Video HVAC Plumbing Safety and Securityto deliver integrated solutions

• Align stakeholders around product priorities and shared outcomes

Enhance User Experience

• Identify opportunities to simplify installation and setup processes

• Improve task success rates completion rates and overall user engagement

Leverage Data & Insights

• Use analytics to identify optimization opportunities across products and workflows

• Drive improvements that reduce support calls operational costs and friction

DeliverMeasurable Impact

• Increase product adoption and customer engagement

• Improve customer satisfaction metrics includingNPS and CSAT

• Support revenue growth and customer retention through data-driven decisions

Execute AI Vision

• Ensure consistent implementation of AI capabilities across platforms

• Champion intelligent automation and predictive insights that differentiateResideoproducts

YOU MUST HAVE

• 10 years of professional experience with a minimum of 5 years inproduct management ideally inanalytics AI or data-driven products

• Experience with data platforms analytics tools and AI/ML concepts

• Experience working with cross-functional teams in complex product environments

• Demonstrated ability to deliver measurable business outcomes through product innovation

WE VALUE

• Strong communication leadership and stakeholder management skills

• Experience with IoT smart home or connected device ecosystems

• Familiarity with SaaS platforms and enterprise software solutions

• Background in improving operational efficiency and customer experience metrics

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