Product Introduction (PI) Technician

Location: Long Island City NY

At Alstom we understand transport networks and what moves people. From high-speed trains and metros to turnkey systems services infrastructure signaling and digital mobility we offer our customers the broadest portfolio in the industry. Every day more than 80000 colleagues lead the way to greener and smarter mobility worldwide connecting cities while reducing carbon emissions and replacing cars.

Could you be the full-timeProduct Introduction Power Technician in Long Island City were looking for

Take on a new challenge and apply your electrical and power systems expertise in a cutting-edge high-speed rail environment supporting Amtraks NextGen fleet. Youll work alongside collaborative motivated and hands-on teammates playing a key role in ensuring the reliability safety and performance of newly introduced trainsets.

Youll make a direct impact by keeping trains available for service during product introduction commissioning and early-life warranty phases. Day-to-day youll work closely with engineering warranty and project teams as well as customer representatives at the site. Youll also support investigations field modifications and data-driven improvements that help shape the future of high-speed rail in the U.S.

Youll specifically take care of troubleshooting and repairing electrical and power-related systems on new trains but also contribute to fleet checks documentation and continuous improvement activities.

Well look to you for:

• Ensuring strict compliance with Alstom and customer Environment Health & Safety (EHS) rules on site
• Troubleshooting investigating and repairing power and electrical systems during Product Introduction commissioning and pre-warranty phases
• Performing fleet check activities and supporting the safe entry into service of new trains
• Accurately reporting failures deviations and repairs in the failure management systems
• Supporting technical investigations led by Engineering or suppliers
• Implementing field modifications and approved technical updates
• Ensuring effective information handover within the troubleshooting and site teams
• Contributing to return-of-experience feedback including recommendations for preventive and corrective actions
• Providing feedback to PI management on product performance and customer satisfaction

We value passion and attitude as much as experience. While you dont need to match every requirement perfectly the following will help you succeed and grow in this role:

• A degree or strong technical passion combined with relevant experience in electrical electronics power or electromechanical systems
• Several years (2 years) of hands-on technical or field experience in electrical or power-related applications
• Confidence troubleshooting complex systems and identifying root causes independently
• A structured organized and practical approach to problem solving
• Strong communication skills including the ability to clearly escalate issues to the right stakeholders
• A collaborative mindset and willingness to both ask for help and coach less experienced colleagues
• Flexibility and agility to adapt to changing priorities and work environments
• Willingness to travel occasionally (approximately every two months short-duration trips)
• Fluency in English
• A valid state drivers license

Join us on a life-long transformative journey. Rail is here to stay and so is your opportunity to build a meaningful stable career. Youll also:

• Work on one of the most advanced high-speed rail programs in North America
• Enjoy a dynamic role with variety challenge and real-world impact
• Collaborate with supportive cross-functional teams and technical experts
• Contribute to innovative projects that improve sustainable mobility
• Grow your skills through on-the-job learning and formal development opportunities
• Benefit from a fair and competitive hourly rate of $38$40 per hour along with comprehensive benefits