Product Expert
Menomonee Falls, WI - USA
Job Summary
Are you ready for whats next
Come explore opportunities within Brunswick a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes Next Never Rests and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.
Location: Menomonee Falls WI
Workplace Category: Hybrid
Travel Required: Up to 40% of the time
Direct Reports: None
Pay Range: $62800 $90500
Visa Sponsorship: Applicants must possess current authorization to work in the country for which they are applying. This position is not eligible for employment visa sponsorship at this time or in the future.
Relocation: Not eligible
Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality:
Position Overview:
As part of Navico Groups Power Product team youll work alongside Product Managers Engineers Application Engineers Technical Support teams OEM customers and channel partners to help bring innovative marine technologies to market.
As our Product Expert Integrated Solutions you will be the technical bridge between Product Management Engineering Technical Support Sales and customers. Youll play a critical role in ensuring our digital switching connectivity and integrated systems solutions are understood adopted and successfully deployed across the globe.
Working across industry-leading brands including CZone BEP Mastervolt Blue Sea Systems Marinco and ProMariner you will transform complex technical concepts into practical documentation training and customer guidance that enable both internal teams and customers to succeed.
This role is ideal for someone who enjoys solving technical problems sharing knowledge working closely with customers and influencing product improvements through real-world feedback and insights
At Brunswick we have passion for our work and a distinct ability to deliver.
Essential Functions:
- Act as the technical expert for CZone Digital Switching and the wider Integrated Solutions portfolio supporting internal teams OEMs installers and customers
- Develop and deliver technical training product documentation installation guides troubleshooting resources and release information.
- Support the successful launch integration and adoption of new products features and software updates across global markets.
- Provide technical guidance and collaborate with Product Management Engineering Application Engineering Technical Support and Sales teams to resolve customer and product issues.
- Capture customer and field feedback identify improvement opportunities and support product development testing and continuous improvement initiatives.
- Ensure technical information specifications and customer-facing content remain accurate relevant and aligned with product and business objectives.
Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however others can be developed along the way.
Required Qualifications:
- 5 years experience in technical support application engineering technical training field service product support or a similar technical role.
- Experience working with both hardware and software products.
- Experience creating technical documentation installation guides training materials or knowledge-base content.
- Experience supporting product launches product updates and customer-facing technical communications.
- Experience collaborating with Engineering Product Management Technical Support Sales and customers.
- Comfortable working across global teams and time zones.
- Strong understanding of electrical electronic networking or control systems.
- Ability to diagnose technical issues and communicate effective solutions.
- Excellent written communication skills with the ability to simplify complex technical concepts.
- Strong stakeholder management and relationship-building capability.
- Customer-focused with a proactive continuous improvement mindset.
- Highly organised and capable of managing multiple priorities.
- Confident presenting training and facilitating discussions with technical and non-technical audiences alike.
- Passion for technology and helping customers succeed.
Preferred Qualifications:
- Degree in Engineering Electronics Mechatronics Marine Technology Computer Science Technical Communications or a related discipline preferred.
- Understanding of marine electrical systems digital switching networking control systems or connected technologies is highly desirable.
Working Conditions:
- Travel 40% of the time
The hiring range for this position is$62800 $90500annually. The actual base pay offered will vary based on multiple factors including job-related knowledge/skills relevant experience business needs and geographic location. Compensation decisions are dependent upon the specifics of the candidates qualifications and the business context.
In addition to base pay this position is eligible for an annual discretionary bonus. This position is eligible toparticipatein Brunswicks comprehensive and high-quality benefits offerings including medical dental vision paid vacation 401k (up to 4% match) Health Savings Account (with company contribution) well-being program product purchase discounts and much more. Details about our benefits can be foundhere.
Why Brunswick:
Whatever tomorrow brings well be at the leading edge. As the clear leader in the marine industry were committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many addition were proud of being recognized for making a splash with numerous awards!
Navico Group
Navico Group is a stand-alone division of Brunswick the worlds largest recreational marine business.
Navico Group is the global leader in technology systems and solutions for a variety of industries from Marine & RV to Specialty Vehicles and beyond. Our broad portfolio consists of the industrys leading brands in Power Systems Digital Systems Fishing Systems and Performance Components including Ancor Attwood B&G BEP Blue Sea Systems C-MAP CZone Garelick Lenco Lowrance Marinco MotorGuide Mastervolt ProMariner RELiON Simrad and Whale.
Our team is committed and driven every day to be the most trusted supply partner to the marine and mobile beyond.
Next is Now!
We value growth and development recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and inspiration. Therefore we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
Brunswick is committed to providing a workplace that offers equal employment opportunities based solely on merit. Therefore discrimination based on race color religion sex national origin disability veteran status or any other protected status under applicable local state or federal law is not tolerated.
Brunswick and Workday Privacy Policies
Brunswick does not accept applications inquiries or solicitations from unapproved staffing agencies or vendors.
#Brunswick CorporationAbout Company
Brunswick Corp. is a global leader in the marine recreation and technology industry. Owner of 60+ brands, including Mercury Marine, Boston Whaler, and Sea Ray.