Product Experience Operations Coordinator

THE POSITION
Our roster has an opening with your name on it

As a Product Experience Operations Coordinator on our Prediction Markets Team youll be at the center of one of FanDuels newest and fastest-growing product lines. Prediction Markets bring the excitement of sports culture and current events together in a single contract-based format and youll be the one making sure that experience is sharp timely and unmistakably FanDuel every single day.

Your primary focus will be the day-to-day execution and merchandising of our Prediction Markets product building out contracts and event pages around the games storylines and moments sports fans are already talking about and making sure the site reflects whats happening across major leagues in real time. Youll work closely with Product Trading and Tech partners to keep the experience running smoothly and to help shape the tools and processes that support this product as it scales.

This is a ground-floor opportunity: Prediction Markets is a new and rapidly growing space at FanDuel and theres real room to grow with it. Were looking for a candidate with a genuine interest in sports betting markets and event-based contracts who can operate with precision in a dynamic always-on environment and is excited to help build something from the ground up.

In addition to the specific responsibilities outlined above employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

• Merchandise and optimize Prediction Markets contracts and pages around live games storylines and marquee sporting moments to keep the experience engaging and relevant.
• Monitor live sporting events and site performance in real time adjusting content as games and news develop.
• Ensure on-site content is accurate timely and aligned with what sports fans care about that day.
• Collaborate with Product and Tech partners to improve tooling workflows and processes supporting Prediction Markets.
• Identify and resolve operational issues swiftly to protect the customer experience.
• Support cross-functional teams in aligning on requirements strategies and priorities across sports and leagues.
• Help document formats rules and processes to establish long-term operational standards for a still-forming product.
• Identify and escalate bugs and issues raised by customers and internal stakeholders.
• Continuously improve processes to drive efficiency and support the products growth.

THE STATS
What were looking for in our next teammate

• Extensive knowledge of major sports leagues with a genuine interest in prediction markets and event-based contracts.
• Strong organizational & documentation skills
• Exceptional attention to detail.
• Proactive and excited build and shape an innovative emerging product within FanDuel.
• Solution-oriented mindset with a commitment to improving the user experience.
• Ability to collaborate effectively with a broad range of partners and stakeholders.
• Data-driven approach to decision making and problem solving.
• Comfortable operating in a dynamic fast-paced environment including nights weekends and holiday shifts as sports demand.
• Prior experience in operations product or content management preferred.
• Familiarity with analytics tools (Amplitude Tableau etc) a plus.
  
  

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: Americas #1 Sportsbook FanDuel Sportsbook; its leading iGaming platform FanDuel Casino; the industrys unquestioned leader in horse racing and advance-deposit wagering FanDuel Racing; and its daily fantasy sports product.

In addition FanDuel Group operates FanDuel TV its broadly distributed linear cable television network and FanDuel TV its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states Canada and Puerto Rico.

The company is based in New York with US offices in Los Angeles Atlanta and Jersey City as well as global offices in Canada and Scotland. The companys affiliates have offices worldwide including in Ireland Portugal Romania and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment the worlds largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning mental health support and fitness benefits. We offer generous paid time off (PTO & sick leave) annual bonus and long-term incentive opportunities (based on performance) 401k with up to a 5% match commuter benefits pet insurance and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location role and level.

FanDuel is an equal opportunities employer and we believe as one of our principles states We are One Team!. As such we are committed to equal employment opportunity regardless of race color ethnicity ancestry religion creed sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status or any other characteristic protected by state local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued respected and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please email.

The applicable hourly range for this position is $26.92 - $33.65 USD which is dependent on a variety of factors including relevant experience location business needs and market demand. This role may offer the following benefits: medical vision and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation including but not limited to cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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