Product Development, Design & Consumer Insights Intern Opportunities
Needham, MA - USA
Job Summary
About Us
SharkNinjais a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeoples lives in homes around the world. Powered by two trusted global brands Shark and Ninja the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than4100associates the companys products are sold at key retailers online and offline and through distributors around the world.
AI at SharkNinja
At SharkNinja were building an AI-native culture. Were not waiting for the future; were creating it. Our people are expected to experiment boldly adopt new tools and continuously raise whats possible to create meaningful impact for our consumers. If you believe the best way to do your job hasnt been invented yet youll fit right in.
Join the SharkNinja Early Edge Experience: Built for early career talent. Geared toward impact. Driven by speed. Whether youre in a co-op or internship our early talent program is designed to provide valuable exposure to the industry and a fast-paced professional environment. Youll dive into meaningful projects and tasks that sharpen your skills and deepen your knowledge. Along the way youll benefit from professional development opportunities community events and connections that make your experience well-rounded and enriching. Your time with us will culminate in an opportunity to showcase your contributions and learnings to SharkNinja leaders because this is a program for those ready to shape whats next fast.
Are you the person who takes the product apart to see how it works then redesigns it in your head Do you want to know why people buy what they buy and then go build the thing they didnt know they needed Are you excited by the challenge of turning an insight into a product that lands in millions of homes If so we invite you to learn more about Product Development Design & Consumer Insights Intern opportunities at SharkNinja.
This is a single application for product development design and consumer insights early talent roles across SharkNinja. The hiring teams are spread across our product development industrial and experience design culinary consumer insights and consumer experience functions.
Whichever team you join youll work on real products and real launches alongside people who have shipped them before. You might be sketching a concept that becomes a hero product specifying the exact color and finish a consumer sees on the shelf running usability sessions on a connected app testing recipes to prove out what an appliance can really do digging into field feedback to close a consumer pain point or synthesizing research into the recommendation that changes a products direction. If youre curious consumer-obsessed hands-on and ready to make an impact from day one we want to hear from you!
Teams that you can be connected to through this posting include:
- Product Development (Shark Ninja and Beauty)
- Ninja Test Kitchen / Culinary Development
- Industrial Design
- CMF (Color Material & Finish) Design
- UX/UI Design
- Consumer Insights
- Customer Experience & Product Support
Here are some of the EXCITING things youll get to do:
- Contribute to real product launches across Shark Ninja and Beauty from early research and concepting through to shelf
- Translate consumer insights into product and design decisions that shape what actually gets built
- Bring ideas to life through sketches renderings prototypes wireframes and design specifications
- Conduct hands-on product testing and competitive research and document findings that influence design direction
- Present your work and the thinking behind it to cross-functional partners and design leads and incorporate their feedback
- Collaborate across Product Development Industrial Design Engineering Marketing Consumer Insights and Product Management
- Gain exposure to the full product development cycle solving simultaneously for performance cost and delight
- Own a meaningful project end to end and present your contributions to SharkNinja leaders
Depending on the team your day-to-day may include:
Product Development Insights & Consumer Experience
- Developing user-relevant design targets for product performance and user experience human factors touchpoints KPIs and Consumer Satisfaction Indicators and championing them to engineers industrial designers and commercial marketers
- Acting as a product expert for cross-functional questions and assisting with new product setups product information management and competitive landscape development
- Supporting qualitative and quantitative research designing and refining research tools such as surveys and discussion guides and translating unmet and latent needs into clear recommendations for new products and features
- Building customer personas and journey maps identifying whitespace opportunities and consumer pain points and monitoring competitors and market trends to inform positioning
- Supporting the post-purchase consumer journey replacement component specifications self-service content and consumer-facing artwork assets
- Culinary testing and hero recipe development alongside food scientists and research chefs evaluating performance and quality for launches such as the Ninja Creami Crispi and Luxe Café
- Recording test results accurately and synthesizing insights into stories that influence brand product and executive strategy
Industrial CMF & Digital Experience Design
- Translating consumer insights into bold user-centered design solutions through sketches illustrations and high-fidelity renderings
- Creating product designs in SolidWorks or Rhino producing renderings in KeyShot and collaborating with Engineering to deliver clean production-ready CAD files
- Specifying the full look and feel of a product surface finish color material texture and branding and creating tracking and maintaining color specifications (ID SPECS)
- Developing color palette proposals targeted for different retailers organizing supplier CMF samples into a material library and working to standards such as Pantone NCS SPI YickSang and Mold-Tech
- Supporting UI design icon design and rating/warning label creation and interacting daily with the APAC manufacturing team suppliers and the Compliance team
- Creating wireframes interactive prototypes and visual design specs in Figma Adobe XD or Sketch for mobile app and embedded UI experiences
- Participating in usability testing maintaining and evolving design systems for cross-platform consistency and designing for accessibility responsiveness and internationalization
- Building visual and functional prototypes and exploring emerging trends new materials and future-forward aesthetics
ATTRIBUTES & SKILLS:
- Current student in a related bachelors or masters or PhD program or has graduated from such a program within the past year Industrial Design Product Design UX/UI or Interaction Design Mechanical Engineering Marketing Market Research Psychology or Sociology Culinary Arts or Food Science Business Communications or similar
- Must be able to work a full-time 40-hour-per-week onsite-hybrid schedule; specific location and number of onsite days vary by team and term
- A consumer-first perspective and real curiosity about how people actually use products in their homes
- Strong visual and verbal storytelling you can present an idea explain the thinking behind it and take feedback well
- Meticulous attention to detail and the discipline to hold onto it under tight deadlines
- Strong organizational and project management instincts; comfortable juggling multiple projects and shifting priorities
- Hands-on and resourceful willing to build the rough version test it and iterate
- Able to synthesize complex or messy input into clear actionable recommendations
- Collaborative and positive in brainstorms critiques and reviews
- Proficient in Microsoft 365 particularly PowerPoint Excel and Outlook
- Prior internship co-op studio kitchen research or personal project experience is a strong asset
Any of the following are a plus we dont expect all of them:
- CAD and 3D: SolidWorks Creo or Rhino; rendering in KeyShot
- Adobe Creative Suite: Illustrator InDesign and Photoshop
- Design and prototyping tools: Figma Adobe XD or Sketch
- Prototyping and shop competency: 3D printing machine shop equipment building in plastic and metal
- Color and materials standards: Pantone NCS SPI YickSang Mold-Tech; interest in color communication toward international standards
- Basic understanding of electronics commonly used in small appliances (motors sensors PCBAs)
- Accessibility best practices and responsive design principles; interest in connected consumer products smart home technology or IoT ecosystems
- Coursework in market research consumer insights psychology sociology or related social sciences
- Prior experience in food service recipe testing or culinary R&D
- Project tracking and file management tools such as Asana Monday Airtable Box or SharePoint
Work samples: If youre interested in a design role Industrial Design CMF or UX/UI please include a portfolio that demonstrates your design process not just your finished work. You can link it in your resume or attach it in the cover letter field. A portfolio is not required for consideration for Product Development Ninja Test Kitchen Consumer Insights or Customer Experience & Product Support.
This evergreen job post is for upcoming Product Development Design & Consumer Insights Interns at SharkNinja. Were continuously seeking exceptional candidates who aspire to make a positive impact on peoples lives. Your application will be thoroughly reviewed for potential future opportunities within our team. We encourage you to explore all relevant current openings and apply accordingly.
Salary and Other Compensation: The hourly salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market skills education experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position subject to applicable eligibility requirements: medical insurance health savings account (HSA) with company contribution sick time company holidays employee product discount product testing opportunities referral bonuses and more.
Hourly Pay Range
$26 - $35 USD
Our Culture
At SharkNinja we dont just raise the barwe push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible push boundaries and deliver results that others only dream of. If you thrive on breaking out of your swim lane youll be right at home.
What We Offer
We offer competitive health insurance retirement plans paid time off employee stock purchase options wellness programs SharkNinja product discounts and more.We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining whats possible. When you join youre not just part of a companyyoure part of an outrageously extraordinary community. Together we wont just launch productswell disrupt entire markets.
At SharkNinja Diversity Equity and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinjas innovation every day. We support ALL associates in bringing their authentic selves to work making an impact and having the opportunity for career acceleration. With help from our leadership associates and our community we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
For candidates based in all regions please refer to this Candidate Privacy Notice.
For candidates based in China please refer to this Candidate Privacy Notice.
For candidates based in Vietnam please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status disability or any other class protected by legislation and local law. SharkNinja will consider reasonable accommodations consistent with legislation and local law. If you require a reasonable accommodation to participate in the job application or interview process please contact SharkNinja People & Culture at
Required Experience:
Intern
About Company
SharkNinja, Inc. (NYSE: SN) is a global product design and technology company positively impacting people’s lives in homes around the world.