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Product Delivery Manager- Client Onboarding
Job Location:
Job Location:
Chicago, IL - USA
Monthly Salary:
$ 104500 - 170000
Monthly Salary:
Posted:
18 July 2026 (30+ days ago)
Posted:
Application Deadline:
15 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes manage dependencies and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Client Onboarding and Service and the Product and Transformation team you work to enhance and optimize the way products are delivered to customers. As a key member of the team you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Youll lead a multi-year transformation turning strategy into real results and building an operating model that links discovery to delivery. Youll oversee large-scale releases integrate risk and controls into every stage and encourage progressive delivery to increase speed and reliability. Youll align investments teams and platforms for quicker client value and better service using clear decision rights transparent governance and actionable metrics to drive priorities and ongoing improvement.
Job responsibilities
- Leads end-to-end product delivery processes including intake dependency management release management product operationalization delivery feasibility decision-making and product performance reporting while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firms risk controls compliance and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers ensuring adequate resourcing and liaising with stakeholders and functional partners
- Direct the principal activities across the endtoend product delivery journeyintake dependency management release and deployment and product operationalizationwith a focus on feasibility and readiness.
- Maintain a transparent portfolio view of timelines crossteam dependencies and environmental constraints; identify and resolve blockers early.
- Monitor product performance and delivery flow; translate insights into efficiency gains and coordination improvements.
- Own and continuously improve the change management framework across functional partners integrating risk controls compliance and regulatory requirements.
- Lead collaborative forums on resource planning dependency risk and deployment techniques; ensure fit-for-purpose environments and tooling.
- Foster a culture of continuous improvement operational excellence and outcome orientation across COS and P&T.
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management in addition to deployment processes and strategies
- Proven leadership of enterprisewide release and deployment practices; demonstrated ability to manage timelines dependencies and production readiness at scale.
- Advanced knowledge of the product development lifecycle and SDLC; strong technical acumen across architecture and design CI/CD testing automation and service operations.
- Proficiency in data and analytics to inform prioritization measure performance and drive decisions.
- Deep experience with risk controls compliance and regulatory requirements embedded in delivery.
- Excellent communication and stakeholder management; ability to lead through influence and drive crossfunctional outcomes.
- Strong structured problem-solving skills (hypothesis-driven analysis root-cause identification prioritization) and the ability to translate complexity into clear executive narratives and decision-ready materials.
Preferred qualifications capabilities and skills
- Proficient knowledge of the product development life cycle design and data analytics
- Experience delivering automation and/or AI-enabled capabilities (e.g. workflow automation decision support intelligent document processing or AI-assisted operations) including requirements shaping backlog management and post-implementation performance tracking.
- Familiarity with responsible AI and automation control considerations in a financial institution environment (e.g. governance documentation monitoring and policy adherence) with the ability to partner effectively with risk and control stakeholders.
Required Experience:
Manager
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
