Product & Delivery Intern (BTS)

Save the Children

For over 100 years Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe environment protected from harm. We work in some of the worlds hardest-to-reach places over 100 countries including the U.S. No matter what your role is when you join Save the Children youre creating positive irreversible change for children and the future we all share.

The Role

As the BTS Product & Delivery Intern youll be integral to our work in helping vulnerable children achieve a brighter future. Youll bring clarity to our product landscape by documenting current capabilities organizing knowledge and improving access to critical information. Your work will enhance collaboration reduce inefficiencies and enable teams to make better faster decisions. Ultimately your contributions will help build a more effective and transparent foundation that supports impactful mission-driven outcomes.

Location

Hybrid Washington DC Fairfield CT or Lexington KY office locations

What Youll Be Doing (Essential Duties)

• Review and document existing product features workflows and processes to build a clear structured view of the current landscape.
• Develop organized artifacts such as product maps process flows and feature inventories to improve shared understanding.
• Audit existing documentation identify gaps or redundancies and restructure content for clarity usability and consistency.
• Organize clean up and update SharePoint sites to ensure content is accurate accessible and aligned with team needs.
• Design intuitive structures and naming conventions to make key product information easy to find and navigate.
• Work closely with product managers engineers and stakeholders to gather insights and validate documentation.
• Recommend ways to improve knowledge management processes tooling and documentation standards.
• Assist with creating and maintaining up-to-date documentation as the product evolves.

Required qualifications for the role

• Must be actively enrolled in an Associates Bachelors or Masters degree program or have graduated within 6 months of the start date.
• Demonstrated ability to communicate professionally and collaborate effectively with individuals and teams.
• Demonstrated ability to meet deadlines and manage multiple competing priorities.
• Professional proficiency in MS Office suite
• Professional proficiency in spoken and written English

Preferred qualificationsfor the role

• Experience working with Jira for tracking tasks managing backlogs and collaborating within Agile environments
• Familiarity with product documentation tools and knowledge management platforms (e.g. SharePoint Confluence)
• Excellent writing and research skills.
• Strong interest in global development humanitarian and/or domestic policy issues.
• Demonstrated success providing excellent customer service.

Whats In It for You

• Hands-on experience working on high-impact global initiatives
• Structured skill development and engagement program (SME trainings social mixers and LinkedIn Learning courses)
• Access to mentorship from experienced leaders in humanitarian and nonprofit sectors
• Opportunities to present your work and insights to leadership

• Build authentic relationships with a diverse mission-driven cohort of colleagues and fellow interns
• Join a community that values inclusion belonging and collective success

• Hybrid and flexible working models that support autonomy and innovation
• Agile team structures that allow you to contribute ideas and implemented them
• Trust-based culture focused on outcomes not just hours

• Make a meaningful difference in childrens livesyour work directly contributes to global change
• Opportunity to align your personal values with your professional journey and share with mutually invested colleagues.

Classification: Intern / Fellow

Compensation: $17.00-$17.95 / hour (depending on location)

Hours: maximum 24 hours per week

Dates: September 28 2026 - December 11 2026

About Us

Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse.

Save the Children is committed to minimizing safety and security risks for our valued employees ensuring all are given training support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty both agency and individual is to seek and maintain safe working conditions for all.

If you require disability assistance with the application or recruitment process please submit a request to .

Required Experience:

Intern