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Product Coordinator — MarTech Platforms and Governance
Job Location:
Job Location:
Oklahoma City, OK - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
13 September 2026 (3 days ago)
Posted:
Application Deadline:
11 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
dobe Experience Cloud
Adobe Experience Platform
AJO
AEM
Workfront
Jira
ServiceNow
Excel
Overview
The Product Coordinator MarTech Platforms & Governance supports the operational scale and governance of the employers multi-tenant MarTech ecosystem. This role manages intake processes coordinates user access and recertification and enforces platform governance across a suite of MarTech solutions including Adobe Experience Cloud and Adobe Experience Platform. The coordinator partners closely with Product Management leadership (including the Senior Product Manager) Solutions Architecture (including the Solutions Director) and the Director of MarTech Strategy & Operations to drive consistency transparency and operational efficiency across internal and external stakeholders both domestic and international.
Day to day the coordinator owns and manages the centralized intake process for MarTech requests ensuring completeness proper categorization and routing. They serve as the central coordination point for MarTech intake and issue escalationslogging triaging prioritizing and routing requests to product architecture or other teams while ensuring visibility and timely resolution. They track and report on intake SLAs request status and prioritization outcomes and coordinate user access requests across MarTech platforms in alignment with governance and role-based permissions. The role supports quarterly user access recertification with IT and Security teams maintains governance logs (including segments journeys and sandbox usage across a multi-tenant environment) and helps enforce platform standards naming conventions and usage guidelines. Additional duties include coordinating governance forums intake triage meetings and cross-functional working sessions; documenting decisions and action items; maintaining centralized documentation; tracking platform adoption and usage trends; and assisting with UAT coordination release tracking and cross-team communication.
Success in this role means maintaining high accuracy and consistency in intake and access processes improving transparency and responsiveness across MarTech requests supporting scalable governance as users and use cases grow building strong cross-functional relationships and demonstrating ownership attention to detail and proactive problem-solving.
What you will bring
- 4-6 years of experience in coordination operations or MarTech support role
- Experience working with enterprise marketing technology platforms (e.g. Adobe Experience Cloud CRM systems or similar)
- Experience with MarTech solutions including Adobe platforms such as AEP AJO CIA AEM and Workfront
- Strong organizational and process management skills
- Experience managing intake systems workflows or ticketing tools including triaging and routing issues in a structured environment
- Ability to manage multiple requests and stakeholders in a fast-paced environment
- Ability to prioritize requests and issues based on business impact urgency and defined SLAs
- Strong communication skills with the ability to coordinate across technical and business teams
- Proficiency with common collaboration and productivity tools (e.g. Excel PowerPoint Jira Workfront or similar)
Pay: $70/hour
Type: Not specified
Hours: Full-time
Location: Remote
Workplace: Remote
Duration: Not specified
Posted: September 11 2026
