Enter a job title or keyword
Product Client Solutions Architect, Executive Director Infrastructure Platforms
Job Location:
Job Location:
Palo Alto, CA - USA
Monthly Salary:
$ 166250 - 260000
Monthly Salary:
Posted:
14 June 2026 (30+ days ago)
Posted:
Application Deadline:
11 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
As a Client Solutions Architect Director in Infrastructure Platforms Experience you are a technical expert for a set of products. You are well-versed in the sales cycle and in designing solutions to address clients complex problems. You are well-versed in customer needs and in designing solutions to address complex problems. As a leader on your team with advanced technical capabilities you leverage your skills to innovate on how products are designed enhanced and modified and create new ways for teams to successfully consult with customers to continuously improve their experience with the firms products.
Leverage your deep technical knowledge to reshape how clients experience our products and help to elevate every client interaction.
As a Client Solutions Architect Director in Infrastructure Platforms Experience you are a technical expert for a set of products. You are well-versed in the sales cycle and in designing solutions to address clients complex problems. You are well-versed in customer needs and in designing solutions to address complex problems. As a leader on your team with advanced technical capabilities you leverage your skills to innovate on how products are designed enhanced and modified and create new ways for teams to successfully consult with customers to continuously improve their experience with the firms products.
Job responsibilities
- Own the end-to-end customer experience across IP Products by applying JTBD principles understanding what customers are trying to achieve
- Partner with UX Designers. Product Managers and Architects to design solutions that deliver meaningful value at every stage of the journey
- Begin every initiative by understanding the customers goals context and desired business outcomes. Use governance processes to prioritize solutions and experiences that deliver measurable impact and the greatest business value for customers
- Lead cross-functional meetings workshops and discussions with designers product and customers to solve experience challenges
- Drive innovation by using solution charters to design and run experiments working iteratively and embracing rapid prototyping. Accept failure as a source of learning to quickly identify the best solutions
- Share observations and identified pain points with GT Partners recognizing that some issues may be best owned and solved by them. Where appropriate invite GT Partners to co-create solutions to address customer needs and deliver meaningful value
Required qualifications capabilities and skills
- 7 years of experience or equivalent expertise working within a broad set of products to solve client use cases
- Experience in applying JTBD principles and framework
- Extensive experience in partnering with clients in a technology field with engineers
- Experience in supporting product teams while pitching and delivering complex technical products projects or applications
- Demonstrated experience in structuring and handling complex business solutions or technology problems to meet client needs while advising teams on strategies and best practices
Required Experience:
Director
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
