Product Associate, Virtual Training Center

Product Associate Virtual Training Center

Do you want to be a part of something innovative relevant and intellectually stimulating that has a meaningful impact Come join ourMxDteam as we strive to increase U.S. competitiveness in manufacturing.

AboutMxD

MxD(Manufacturing x Digital) advances economic prosperity and national security by strengthening U.S. manufacturing competitiveness through technology innovation workforce development and cybersecurity partnership with the Department of Defense weconvenean ecosystem to solve critical manufacturing challenges by accelerating digital adoption empowering a skilled workforce and modernizing supply also the National Center for Cybersecurity in Manufacturing asdesignatedby DoD. Visit to learn more.

MxDis passionate about its people and committed to creating an environment where everyone is heard and work arrangements and unlimited paid time-off programs are just a few of the exceptional benefitsMxDprovidesits a strongfast-paced and dynamic working environment while also fostering curiosity and innovation.

Position Overview

MxDis seeking aProduct Associateto support theMxDLearn Virtual Training Center (VTC)foradurationof two (2) years witha possible extensionbased on funding. The VTC isa digital learning platform that provides manufacturers educators students workers employers and other stakeholders with resources for training recruitment workforce development and professional learning. The platform helps organizations recruit and develop talent adopt advanced technologies and strengthen workforce capabilities across the manufacturing ecosystem and supply chain.

Reporting to the Product ManagerofMxDLearn the Product Associate supports the ongoing development operation and enhancement of the platform. Working closely with cross-functional teams this rolesupportsproduct operationsVTCadministration content coordination data analysis and stakeholder engagement to deliver a high-quality learning experience. This position is well suited for someone who enjoys working with users and technology solving problems and supporting digital products in a collaborative environment. Candidates should have an interest in learning management systems andpreferablyinmanufacturing or workforce development.

Position Responsibilities

• Support execution of theMxDLearn VTC product roadmap by managing day-to-day product operations and administrative activities.

• Coordinate with internal teams vendors content providers and stakeholders to support product initiatives and learning programs.

• Configure publish andmaintaindigital courses microsites and virtual learning resources in theVTC.

• Manage enrollments user accounts permissions course settings content updates and courselisting.

• Administersystemintegrations and APIs to support systemfunctionality.

• MonitorLMS performance troubleshoot issues and coordinate with vendors or internal teams as needed.

• Provide technical support in conjunction with ITto learners and internal stakeholders.

• Conduct quality assurance (QA) reviews of courses andMxDLearn VTCfunctionality.

• Maintain standard operating procedures (SOPs) technical documentation and QA checklists.

• Develop reports on learner participation progress completion andassessmentoutcomes.

• Support onboarding and coordination of content providers and strategic partners.

• Collaborate withStrategicCommunicationsteamto promoteMxDLearn offerings.

• Research partnership conference and speaking opportunities to increase program awareness.

• Adhoc duties as assigned.

Position Requirements

• HighSchooldiplomaor GED

• Associates orBachelors degreein Business Education Information Technology orcommensurateexperienceinrelatedfieldpreferred

• 1to2 yearsof related experience in supporting a learning management system or similar digital learning platformpreferred

• Experience administering an LMS platform such as Absorb a plus

• Experience working in a research engineering product development and/or manufacturing environment is a plus

• Proficiencywith MS Office

• Strong interpersonal collaborative and communication skills

• Excellent analytical and problem-solving skills

• Abilityand desire towork in a fast-paced ambiguous environment

• Must be available to work onsiteat least 1to2 days per week

Salary Range:$58727 to$74289

How to Apply

• Apply online at by clicking on the link to thepositionposting.

Work with Us

• MxDis a results-oriented lean collaborative tech organization and 501(c)(3) nonprofit. We are hard-working mission-driven flexible and work with a sense of urgency. We hire tech-savvy committed self-starters who canthink outside the box and have a strong capacity to learn and adapt to the needs of the organization and role through both skill and grit. All-star employees excel without the help of administrative support anddontmind rolling up their sleeves and getting their hands dirty (figuratively!). Additionally people who love to solve problems no matter how big or small find they are a good fit forMxD.

• Ourstate-of-the-artfacilitylocatedon Goose Island in Chicago (just north of downtown) features a manufacturing floor several infrastructure testbeds and a bustling open-office a collaborative space hosting many events for our partners and other prestigious organizations so being able to engage with staff and visitors in a professional helpful manner isa must.

• MxDis a 10-minute walk from the North and Clybourn Red Line stop a 20-minute walk from the Division Blue Line stop and accessible by a variety of other public transit options; additionally we have free parking available for employees.

Flexible Work Policy

• MxDrecognizes the importance of providing flexibility for employees to balance work responsibilities with personal obligations and feasibility of Flexible Work Arrangements is determined by specific roles and supervisors.

Equal Opportunity Employer

• All qualified applicants will receive consideration for employment without regard to race ethnicity religion disability status economic circumstance gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.

• Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor H1B visas currently.

Accommodations Statement

• We recognize that individuals may requiredifferent typesofaccommodationsto perform their jobs effectively. We encourage candidates who need accessibilityassistanceor have specific needs to apply and reach out to us.

Accommodations Include:

• Application Process: If you needassistancewith the application process due to a disability or other accessibility needs please contact our People & Culture department at To the extent possible we are happy to provide alternative formats for our application materials or support you through the process.

• Interview Process:If yourequireany accommodations for the interview process such as assistive technology modified interview formats oradditionaltime please let us know in advance. We are committed to ensuring a fair and accessible interview experience.

• Workplace Accommodations: Once employed employees can request reasonable accommodations to perform their job may include adjustments to workstations flexible scheduling or other contact the People & Culture department to discuss your strive to create an environment where everyone can thrive and contribute their best work. If you have any questions or need furtherassistance please do not hesitate to reach out.