Produce Manager

The Produce Manager is responsible for leading all aspects of the Produce Department to ensure exceptional customer service product freshness food safety compliance sales growth profitability and team development. This position oversees daily department operations manages inventory and shrink drives merchandising excellence and develops a high-performing team dedicated to delivering fresh high-quality fruits and vegetables that exceed customer expectations.

• Oversee the daily operations of the Produce Department.
• Ensure department standards for cleanliness organization safety and product quality are consistently maintained.
• Execute company programs seasonal promotions and operational initiatives.
• Maintain department readiness with appropriate inventory levels and product availability.
• Monitor department performance and implement operational improvements to increase efficiency and customer satisfaction.

• Deliver and promote exceptional customer service throughout the department.
• Assist customers with product selection preparation suggestions and produce-related questions.
• Resolve customer concerns promptly and professionally.
• Foster a customer-focused culture that drives satisfaction loyalty and repeat business.
• Ensure associates provide friendly knowledgeable and efficient service.

• Maintain attractive abundant and visually appealing produce displays.
• Ensure displays are fully stocked rotated and merchandised according to company standards.
• Execute seasonal promotional and holiday merchandising programs.
• Maintain accurate pricing signage and promotional execution.
• Monitor sales trends and adjust displays and inventory levels to maximize sales opportunities.

• Manage inventory levels to support sales demand while minimizing excess product and shrink.
• Order produce products based on sales forecasts seasonal demand and department needs.
• Monitor product rotation to ensure freshness and quality.
• Conduct inventory counts and maintain accurate department records.
• Implement strategies to reduce shrink through effective ordering handling and merchandising practices.

• Ensure all produce products meet company standards for freshness quality and appearance.
• Inspect products regularly and remove damaged or unsellable merchandise promptly.
• Monitor product handling storage and temperature control procedures.
• Maintain high standards for freshness throughout the sales floor and storage areas.
• Promote product knowledge and quality awareness among department associates.

• Ensure compliance with all food safety sanitation health and regulatory requirements.
• Maintain department sanitation schedules and cleaning procedures.
• Ensure proper product handling storage labeling and display practices.
• Train associates on food safety and sanitation requirements.
• Address food safety concerns immediately and implement corrective actions as needed.

• Recruit train coach and develop department associates.
• Establish performance expectations and provide ongoing feedback.
• Create schedules that align labor resources with business needs.
• Foster teamwork accountability and associate engagement.
• Support succession planning and employee development opportunities.

• Manage labor expenses and department operating costs.
• Monitor sales gross profit shrink and productivity results.
• Develop action plans to improve financial and operational performance.
• Achieve departmental sales and profitability goals.
• Identify opportunities to improve efficiency while maintaining quality and service standards.

• Ensure compliance with company policies procedures and workplace safety standards.
• Maintain a safe and organized work environment.
• Ensure associates are properly trained on equipment operation and safe work practices.
• Address safety concerns and operational issues promptly.
• Promote a culture of safety and accountability throughout the department.

• High school diploma or equivalent required.
• Previous produce grocery retail or related management experience preferred.
• Prior leadership or supervisory experience preferred.
• Knowledge of produce handling merchandising inventory management and food safety principles.
• Strong leadership communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic computer scheduling and reporting skills.

• Ability to stand and walk for extended periods.
• Frequent lifting carrying pushing and pulling of products and supplies up to company standards.
• Ability to work in refrigerated and wet environments.
• Frequent bending reaching kneeling and repetitive hand movements.
• Ability to safely operate pallet jacks carts ladders balers and other department equipment.

• Leadership
• Customer Focus
• Team Development
• Food Safety Compliance
• Product Quality Management
• Merchandising Excellence
• Inventory Management
• Financial Acumen
• Operational Excellence
• Communication
• Accountability
• Results Orientation

The Produce Manager plays a vital role in delivering fresh high-quality fruits and vegetables while driving department sales ensuring food safety compliance developing associates maintaining merchandising excellence and supporting the overall success of the store.