Produce Manager

Position Summary

The Produce Manager leads the Produce Department to deliver fresh high-quality fruits and vegetables while driving sales profitability and an exceptional customer experience. This role is responsible for managing daily operations maintaining product freshness and developing a strong team to ensure top-tier execution.

Key Responsibilities Department Operations

• Oversee all produce operations including ordering receiving stocking and inventory control
• Ensure product freshness quality and proper rotation to minimize shrink
• Maintain full visually appealing wet rack and display tables at all times
• Execute seasonal sets promotional displays and ad features
• Monitor and maintain proper temperature and storage conditions

Customer Experience

• Deliver outstanding customer service and ensure team members provide the same
• Assist customers with product selection and provide knowledge on produce items
• Maintain a clean organized and highly appealing department presentation
• Ensure a fresh abundant and easy-to-shop environment

Team Leadership & Development

• Hire train and develop produce associates
• Provide ongoing coaching feedback and performance management
• Create schedules aligned with business needs and delivery schedules
• Promote teamwork accountability and high standards for quality and execution

Financial Performance

• Drive sales through freshness presentation and in-stock conditions
• Control shrink labor and product waste to meet department goals
• Monitor key metrics including sales gross margin and spoilage
• Identify opportunities to improve efficiency and profitability

Safety & Compliance

• Ensure compliance with food safety sanitation and company policies
• Maintain proper handling washing and storage procedures
• Promote a safe work environment for associates and customers
• Ensure adherence to all regulatory and operational standards

Qualifications

• High school diploma or equivalent required
• Previous produce or retail management experience preferred
• Strong leadership communication and organizational skills
• Knowledge of produce handling rotation and merchandising
• Ability to work in a fast-paced perishable environment

Physical Requirements

• Frequent standing walking bending and lifting up to 50 lbs
• Ability to work in refrigerated and wet conditions

Key Competencies

• Freshness & Quality Focus
• Merchandising & Inventory Management
• Leadership & Team Development
• Customer Service Excellence
• Operational Execution