Procurement & Sales Administrative Officer
Charlotte, NC - USA
Job Summary
About CCR
CCR Commercial Refrigeration is a global leader in sustainable refrigeration solutions for food retail and industrial applications.We design and manufacture high-efficiency refrigeration systems display cabinets mechanical systems and turnkey solutions that help customers improve product merchandising while reducing energy consumption and operating costs.We combine engineering excellence disciplined execution and customer focus to deliver complex programs that support our growth strategy across regions and markets.
Position Summary
The Procurement & Sales Administration Officeris responsible forsupporting the companys procurement and sales operations by managing the purchase-to-pay (P2P) and order-to-cash (O2C) processes. This role coordinates purchase orders sales ordersinvoicing and supplier and customer communications to ensure efficient order fulfillmenttimelypayments andaccuratefinancial and operational records. Working closely with Procurement Sales Operations Finance and external partners the role helpsmaintainsmooth day-to-day business operations while delivering excellent service to both internal and external stakeholders.
Procure-to-Pay (PTP) Responsibilities:
- Purchase Order Management:
- Create and place purchase orders based on approved purchase requisitions and ensure accuracy in terms of quantity pricing and terms.
- Track the status of purchase orders and shipments ensuringtimelydelivery of goods and services.
- Item Creation:
- Set up andmaintainitem master data in the procurement system ensuringaccuratedescriptions and inventory management.
- Invoice Approval & Dispute Resolution:
- Review and approve supplier invoices matching them topurchaseorders and resolving any discrepancies or disputes.
- Collaborate with vendors to addressinvoiceor delivery issues.
- Shipment Tracking:
- Monitor shipment schedules coordinate with suppliers and ensure goods are received according to agreed timelines.
Order-to-Cash (OTC) Responsibilities:
- Sales Order Entry:
- Accurately process customer sales orders into the system ensuring all details align with the customers requests and company policies.
- Order Tracking and Updates:
- Track the status of orders and communicate with internal teams andlogisticsto ensuretimelydelivery to customers.
- Update sales orders as necessary reflecting changes in customer requirements or shipment details.
- Invoicing and Billing:
- Identifysales orders ready forinvoicingand work with the finance team (PTP BPO) to ensuretimelyandaccuratebilling.
- Order Closure:
- Ensureallcompletedorders are closed in the system with all relevant documentation (e.g. proof of delivery) properly filed.
General Coordination:
- Cross-Functional Collaboration:
- Coordinate with procurementlogistics sales and finance teams to ensure smooth andtimelyprocessing of both purchase and sales orders.
- Assistin resolving any issues related to order fulfillment delivery or payment that affect the supply chain or sales operations.
- Bachelors degree in Business Supply Chain Finance ora relatedfield.
- 3-5 years of experience in both procurement and order-to-cash processes (or a similar hybrid role).
- Strong understanding of ERP systems (e.g. SAP Oracle) and experience with order management and procurement modules.
- Excellent problem-solving and organizational skills.
- Ability to manage multiple priorities in a dynamic fast-paced environment.
- Strong communicationskills for collaborating with internal teams suppliers and customers.
Required Experience:
Unclear Seniority
About Company
Sustainable turnkey temperature solutions, trusted by the world's biggest brands.