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Processing Technician (SpanishEnglish Bilingual)


Job Location:

Hartford, CT - USA

Monthly Salary: Not provided by the employer
Posted: 2 July 2026 (30+ days ago)
Application Deadline: 29 September 2026
Vacancies: 1 Vacancy

Job Summary

Introduction

Are you a Spanish-speaking professional ready to make an impact in your community
Are you someone who takes pride in accuracy enjoys helping the public and thrives in a fastpaced environment where your attention to detail truly matters
If so we invite you to apply and explore this exciting opportunity!

THE POSITION

We are seeking a candidate who is preferably bilingual in Spanish and English with strong oral and written communication skills in both languages.
POSITION HIGHLIGHTS:
  • WORK SCHEDULE:Monday - Friday
  • WORK HOURS: Full-time First Shift 40 hours per week
  • LOCATION: 410 Capitol Avenue Hartford CT
  • This is not a telework approved position.

WHAT WE CAN OFFER YOU

THE ROLE:
  • The processing technician is a detail oriented service minded professional who will support the accurate issuance of vital records including birth death marriage and fetal death certificates.
  • This role guides the public in how to obtain these records and processes requests to ensure they receive accurate certified documents used for legal genealogical identity and other purposes.
  • The processing technician has strong attention to detail can quickly learn and apply state statutes and regulations protects confidential information and is comfortable using multiple computer applications in a fast paced environment.
MORE ABOUT THE AGENCY AND FACILITIES:

The Mission of the Department of Public Health (DPH) is to protect and improve the health and safety of the people of Connecticut by:

  • Assuring the conditions in which people can be healthy
  • Preventing disease injury and disability
  • Promoting the equal enjoyment of the highest attainable standard of health which is a human right and a priority of the state.

DPH accomplishes this through the implementation of its Strategic Plan which outlines the actions that DPH is taking to accomplish its Mission.

      Selection Plan

      FOR ASSISTANCE IN APPLYING:

      Check out our Applicant Tips on How to Apply! Need more resources Visit our Applicant Toolkit for additional support throughout the recruitment process.

      BEFORE YOU APPLY:

      • Note: The only way to apply to this posting is via the Apply or Apply Online buttons on the official State of Connecticut Online Employment Center job posting.

      AFTER YOU APPLY:

      PURPOSE OF JOB CLASS (NATURE OF WORK)
      In a state agency this class is accountable for independently performing the most complex tasks in carrying out and maintaining a complex clerical processing service having a statewide impact. Services which have a statewide impact are defined as services which directly reach and assist members of the general public.
      EXAMPLES OF DUTIES
      • Performs the most complex duties related to an agencys clerical processing functions;
      • Examines incoming materials for accuracy completeness and conformance to state statutes and regulations;
      • Makes corrections and/or additions;
      • Devises follow up procedures to efficiently and effectively carry out activities;
      • Initiates and maintains communications with a wide variety of resources to verify informationand complete transactions including other state employees offices and outside officials such as attorneys judicial and social welfare officials or representatives;
      • Interprets and applies state statutes and regulations relating to the particular processing service;
      • Makes decisions as to case status transaction permissibility or admissibility;
      • Responds to internal and external inquiries for information and assistance;
      • Sets up and maintains office procedures filing and indexing systems and forms for office useand to meet recurring needs;
      • Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly;
      • Maintains records and logs;
      • Prepares status or statistical reports related to processing function;
      • Assists in maintaining general files in support of processing function;
      • Initiates correspondence in carrying out duties;
      • Types correspondence forms file documentation support of processing function;
      • May process fees and maintain financial records;
      • May lead lower level clerical employees assisting in carrying out processing responsibilities;
      • Performs related duties as required.
      KNOWLEDGE SKILL AND ABILITY
      • Knowledge of office systems and procedures;
      • Skills
        • interpersonal skills;
        • oral and written communication skills;
      • Ability to
        • compose effective correspondence and forms;
        • read comprehend and apply laws regulations and procedural guidelines;
        • organize and coordinate workflow;
        • articulate ideas and information effectively;
        • perform research assignments;
        • devise and maintain record keeping and filing systems;
        • examine documents for accuracy and completeness;
        • operate office equipment including computers tablets and other electronic equipment;
        • operate office suite software.
      MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
      Three (3) years of clerical work experience.
      MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
      One (1) year of the General Experience must have involved a full range of clerical duties.

      NOTE: For state employees this experience is interpreted at the level of an Office Assistant or Interpreter Clerk.
      MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
      College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.
      PREFERRED QUALIFICATIONS
      • Experience following protocols for handling and processing requests for confidential and vital event records (Birth Death Fetal Death and Marriage) or medical information (PIIPHI) in accordance with federal and state statutes regulations and procedural guidelines.
      • Experience with a broad array of record management systems both paper-based and electronic including assessment and management of complex database and document workflows.
      • Experience reviewing incoming materials for validity completeness identifying and resolving data discrepancies and conformance to state statute established guidelines and agency policy and procedure.
      • Experience engaging in active listening and clear effective communication including delivering verbal guidance and creating concise accurate written documentation.
      • Bi-lingual Spanish and English speaking with oral and written communications skills and responsive customer support in both languages.
      Conclusion

      AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

      The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women minorities and persons with disabilities.

      ACKNOWLEDGEMENT
      As defined by Sec. 5-196 of the Connecticut General Statutes a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such a job class is not meant to be all-inclusive of every task and/or responsibility.

      Required Experience:

      IC


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