Processing Technician (SpanishEnglish Bilingual)
Hartford, CT - USA
Job Summary
- WORK SCHEDULE:Monday - Friday
- WORK HOURS: Full-time First Shift 40 hours per week
- LOCATION: 410 Capitol Avenue Hartford CT
- This is not a telework approved position.
WHAT WE CAN OFFER YOU
- Visit ourState Employee Benefits Overview page!
- Professional growth and development opportunities
- A healthy work/life balance to all employees
- The processing technician is a detail oriented service minded professional who will support the accurate issuance of vital records including birth death marriage and fetal death certificates.
- This role guides the public in how to obtain these records and processes requests to ensure they receive accurate certified documents used for legal genealogical identity and other purposes.
- The processing technician has strong attention to detail can quickly learn and apply state statutes and regulations protects confidential information and is comfortable using multiple computer applications in a fast paced environment.
- Assuring the conditions in which people can be healthy
- Preventing disease injury and disability
- Promoting the equal enjoyment of the highest attainable standard of health which is a human right and a priority of the state.
DPH accomplishes this through the implementation of its Strategic Plan which outlines the actions that DPH is taking to accomplish its Mission.
FOR ASSISTANCE IN APPLYING:
Check out our Applicant Tips on How to Apply! Need more resources Visit our Applicant Toolkit for additional support throughout the recruitment process.
BEFORE YOU APPLY:
- Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening unless otherwise specified.
- Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification the institution must be accredited. If the institution of higher learning is located outside of the U.S. you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
- Resume Policy: Per Public Act 21-69 resumes are not accepted during the initial application process. As the recruitment process progresses candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter resume transcripts diplomas performance reviews attendance records supervisory references licensure etc. at the request and discretion of the hiring agency.
- Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
- Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing .
- Salary Calculations: For current state employees salary calculations are not necessarily comparable from one of the three branches of state government (i.e. Executive Legislative Judicial) to the other.
- Note: The only way to apply to this posting is via the Apply or Apply Online buttons on the official State of Connecticut Online Employment Center job posting.
AFTER YOU APPLY:
- Some email providers may experience delays or issues delivering messages. To avoid missing important updatessuch as referral questionnaires or interview scheduling linksplease check your Personal Status Board regularly. For added convenience you can also enable text (SMS) notifications. To do this log in to your Personal Status Board and select Update My Contact Information.
- Referral Questions: This posting may require completion of additional Referral Questions (RQs) which must be completed by the questionnaires expiration date. If requested RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
- Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare review this helpful Interview Preparation Guide to make the best impression!
- Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
- The immediate vacancy is listed above however applications to this recruitment may be used for future vacancies in this job class.
- Note: This position will be filled in accordance with contractual language reemployment SEBAC transfer promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees available at WERE HERE TO HELP:
Due to high volume we are unable to confirm receipt or provide status updates directly. For recruitment updates please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process reach out to Anamaria Giangarra at
Join the State of Connecticut and take your next career step with confidence!
- Performs the most complex duties related to an agencys clerical processing functions;
- Examines incoming materials for accuracy completeness and conformance to state statutes and regulations;
- Makes corrections and/or additions;
- Devises follow up procedures to efficiently and effectively carry out activities;
- Initiates and maintains communications with a wide variety of resources to verify informationand complete transactions including other state employees offices and outside officials such as attorneys judicial and social welfare officials or representatives;
- Interprets and applies state statutes and regulations relating to the particular processing service;
- Makes decisions as to case status transaction permissibility or admissibility;
- Responds to internal and external inquiries for information and assistance;
- Sets up and maintains office procedures filing and indexing systems and forms for office useand to meet recurring needs;
- Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly;
- Maintains records and logs;
- Prepares status or statistical reports related to processing function;
- Assists in maintaining general files in support of processing function;
- Initiates correspondence in carrying out duties;
- Types correspondence forms file documentation support of processing function;
- May process fees and maintain financial records;
- May lead lower level clerical employees assisting in carrying out processing responsibilities;
- Performs related duties as required.
- Knowledge of office systems and procedures;
- Skills
- interpersonal skills;
- oral and written communication skills;
- Ability to
- compose effective correspondence and forms;
- read comprehend and apply laws regulations and procedural guidelines;
- organize and coordinate workflow;
- articulate ideas and information effectively;
- perform research assignments;
- devise and maintain record keeping and filing systems;
- examine documents for accuracy and completeness;
- operate office equipment including computers tablets and other electronic equipment;
- operate office suite software.
- Experience following protocols for handling and processing requests for confidential and vital event records (Birth Death Fetal Death and Marriage) or medical information (PIIPHI) in accordance with federal and state statutes regulations and procedural guidelines.
- Experience with a broad array of record management systems both paper-based and electronic including assessment and management of complex database and document workflows.
- Experience reviewing incoming materials for validity completeness identifying and resolving data discrepancies and conformance to state statute established guidelines and agency policy and procedure.
- Experience engaging in active listening and clear effective communication including delivering verbal guidance and creating concise accurate written documentation.
- Bi-lingual Spanish and English speaking with oral and written communications skills and responsive customer support in both languages.
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women minorities and persons with disabilities.
Required Experience:
IC
About Company
CT Board of Regents (BOR) & Charter Oak State College Careers Thank you for visiting our BOR-Charter Oak Career Page! We value our employees and are often looking to add new talent to our team. We offer many opportunities for our employees to contribute and stand out as part of our co ... View more