Process Analyst (Hybrid)
Otsego County, NY - USA
Job Summary
The Process Analyst provides in-depth analysis and recommendations on corporate operational efficiency initiatives. They collaborate with teammates and divisional key stakeholders on analytical and technical projects.
Duties & Responsibilities:
- Retrieve and analyze data from various internal and external sources in preparation for complex analysis.
- Develop maintain and enhance Lean Six Sigma/operational efficiency models and tools to analyze and provide business insight (capacity models process mapsetc.).
- Assist operational efficiency team in development of new business processes.
- Assist in the development of key internal and external reporting metrics.
- Effectively mentor and train others.
- Verify accuracy of data pulled and take corrective action.
- Review findings and make recommendations for process changes or other areas of opportunity.
- Collaborate with divisional key stakeholders to communicate findings in support of strategic operational efficiency initiatives.
- Willing to learn and ability to retain new concepts such as process and applications.
- Ability to work various hours based on project needs.
- Other duties as assigned.
Requirements:
- High school diploma or equivalent with related experience demonstrating the knowledge skills and abilities necessary to perform the essential functions of the position.
Skills & Qualifications:
- Strong knowledge of computer skills and applications including Microsoft Suite (Excel) and data querying tools such as SQL AQT Actuate Crystal and Business Objects.
- Create manipulate and formulate spreadsheets and databases.
- Ability to draw insight from large amounts of data.
- Multitask organization skills detail-oriented and ability manage and stay current on various projects simultaneously.
- Problem solving skills.
- Positive professional attitude with strong work ethic and takes initiative.
- Ability to be successful in a collaborative team environment.
- Effective written and oral communication skills.
Market Range: 6 / 40 hours per week / Hybrid- 2 days in office
Salary: $48476- $75407
Accepting applications through: 8/26/26
Required Experience:
IC
About Company
New York Central Mutual Fire Insurance, or NYCM to its friends and policyholders, sells property/casualty insurance in upstate New York. With offices in Amsterdam, Buffalo, Edmeston, and Sherburne, the company specializes in personal auto coverage but also offers homeowners and umbrel ... View more