Pro Sales Rep, Customer Pickup

Diligent and thoughtful you find comfort in the details and take pride in precision. You work thoroughly and with a sense of urgency leaving nothing to chance all with a passion for elevating our communitys outdoor spaces. Being of service is rewarding to you and youre known to be understanding people-oriented and persistent. With your keen sense of duty and penchant for planning you bring a supportive and grounded presence wherever you go.

We like plants people and beautiful spaces. John Mulhall came to Omaha in 1953 to landscape and now three generations later were as committed as weve ever been to making Omaha a more beautiful place to live. Today were a team of a few hundred people but our focus remains the same: working together to engage our community and share our passion for the beauty of the natural world. And we have fun doing it.

As the Pro Sales Rep Customer Pickup youll report to the Nursery Yard Manager. While a member of the greater Nursery Yard team first youll manage the daily tasks projects and processes that keep our customer pickup process accurate fast and healthy. Youll be responsible for helping customers receive the products theyve purchased championing the importance of defined processes and serving as the expert of the customer-facing side of the Nursery Yard Pro team all in line with our vision to be the most loved plant shop in the country.

• Model our Customer Journey: The 15:5 Rule Be the Guide Keep It Seamless Forget-Me-Nots and Close the Deal
• Champion the Pro experience partnering with our Merchandising Pro Sales team to manage the needs of our Pro customers
• Lead the order pickup process including completion of pick lists loading customers and weekly audits for overdue orders
• Maintain the cleanliness and organization of Customer Pickup 1A 1B and 1C by ensuring each area is free of weeds trash and products that are not yellow-flagged and SOLD-tagged to standard

• A belief in and passion for our purpose beautifying our community
• 2 years of customer service experience preferred
• Proficiency in the Microsoft Office suite
• The ability to manage multiple competing priorities with a consistently positive response to pressure
• The ability to bend and lift 50 pounds stand for long periods and work in a variety of weather conditions
• A supportive team player who anticipates problems and works collaboratively to solve them

• An inclusive passionate and fun work environment
• The opportunity to grow your career in concert with the natural world
• Great potential for personal and professional growth
• An amazing discount on all the plants and plant things you love
• Competitive pay and access to a full benefits package including 401(k) 401(k) match PTO paid holidays medical vision dental family leave company-paid short-term disability insurance coverage an Employee Assistance Program for free and confidential mental health legal and financial services referral bonuses Health Savings Account (HSA) and Flex Spending Account (FSA) options pet insurance package options wellness partnerships community membership partnerships and retail discount partnerships